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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 110,650 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were prompt and professional. They arrived a bit earlier than the delivery window but gave plenty of notice beforehand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge/freezer install: Roberto rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was his final delivery of the day, and even when we had to access and turn off the main water line to the house to install the ice maker, Roberto maintained good humor and total professionalism. The installation went smoothly. He was polite, friendly and efficient. A fine representative of your company.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great, they called when they were on the way, very pleasant, and were very fast,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, quick and thoughtful delivery and set up personal. they worked in tandom, utalizing time management. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, excellent communication, workers knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Fridge Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is performing as expected (for now). Will see how things go.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Thanks for the home delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery is fantastic at best buy. Always on time fast service

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering my TV. Guys were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Escobar Deliveries were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ESCOBAR Deliveries were fabulous. Arrived on time, were friendly & professional. My hook ups weren't to code and they took care of that for an extra charge. They even helped replace my faucet! They were done within the hour and showed me how my new dishwasher operated. Again they were really wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY Professional Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery team was on time, communicative, and VERY professional throughout the process. Took their time and made sure everything worked right for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy of the product. I really want to recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time window was very accurate and the closer they got the more updated the time frame was. The men delivering the item were very helpful and happy to do their job. Will definitely order for home delivery again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who delivered this tv were so nice and quick with the job

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast convenient delivery with great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Mom's? Okay!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly - I never got the feeling these guys didn't know what they were doing and in fact were training a 3rd new person. I got to watch them teach how to use proper tools to properly lift and as a person who hurth his back at work many years ago, I can appreciate that. They didn't sent too few people with no knowledge - quite the opposite. I'd sent these guys to my mom's in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Delivery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was awesome amazing gentlemen fast and professional very kind and helpful couldn’t even ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivered with Care!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery expectations were managed well. Driver was on time and I was kept up to date via emails and text notifications. The installer was professional and courteous. Machine was not damaged and installed to standards. No trash was left behind. Glad we had delivery & install on appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Extra Cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were professional and didn't rush to leave. Took the time to put the TV legs on correctly without stripping the screws. Cleaned up and put the giant box in my garage for me. Much better service than the first guys that delivered a damaged TV and tried to get out of here as quick as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great service and professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was delivered with ease and care. I was surpised at how quick it arrived as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Placement

    Rated 4 out of 5 stars

    On Time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and Professional, very courteous employees and they were kind enough to bring the Tv al the way to my Basement. Only Suggestion please provide your employees with some shoe cover to walk into your customer's home, so they don't leave foot steps every where. But over all is a minor issue that I am confident Best Buy will rely to 3rd party delivery company. Thank you

    I would recommend this to a friend
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