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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 110,649 reviews
  • Pros mentioned:
    Overall performance, Placement

    Rated 5 out of 5 stars

    Home delivery as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped the tv off exactly where i asked. They did good

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both employees were professional, very respectful and overall provided and exceeded expectations. Recently moved to Texas and delivery services have been horrid but I’m happy to have a different perspective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery man did an excellent job. I wish I would have had him leave enough of a gap at the top to fit the wood trim piece that was there before. I've smashed my finger twice by having it even with the counter top. Also, not crazy about the large plate at the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install crew was amazing, friendly, very professional and got my item here safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service And fast responds I do recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivered and mounted okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and mounted as per agreement in a neat and timely manner. Had to move existing mount down due to newer TV having different mounting configuration. It is mounted lower than the previous, which I would have preferred a little higher, but the installer did not ask me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Great delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast as it comes I love the way the best buy team got me my TV on time and safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery delicate proffesional Team called me before arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Convenient Home Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Home Delivery is a reliable and convenient service. Ordering online is simple, and delivery is usually on time with clear updates and tracking. The staff handle products carefully and ensure they arrive in perfect condition. For larger items, setup and placement are very helpful. This service saves time, avoids the hassle of transport, and makes shopping from home stress-free. A great option for busy customers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You get what you get!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer working out very well. Like upright over the chest unit we replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job on delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my new refrigerator did a great job removing the old one and installing the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went very well, two men came in and did all the work nicely took the box off the stove outside the stove was placed it in its place, made all the attachments converted it to propane, explained everything how it works and make sure we were happy before they left. I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, exactly the timeframe the website showed at the time of purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top freezer refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were friendly and professional. The refrigerator works awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was very smooth without any confusion or issues. Communication from BB and the drivers was prompt, courteous, on time and the drivers were on time, professional and very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    smooth delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two people delivering my TV were very polite and asked where I wanted it, and left it right where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very careful and competent installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was provided by Steve who was also the main installer. He did a great job, but the first machine had a punctured exhaust hose. He tried to do a temp repair but it still leaked. Called Best Buy for a replacement which they provided, but the machine had to come from far away and so took about ten days. When it arrived Steve again delivered the new machine and removed the old one. He checked everything out before he left and I have since used every function. All work perfectly. Steve and his partner were very careful not to scratch anything even though they had to pass through several narrow doors. So, the service was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so perfect and everything comes in perfect conditions

    I would recommend this to a friend
  • Cons mentioned:
    Scheduling

    Rated 4 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good but not finding out when they are coming until the night before stinks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was spot on right on time and quick to delivery all my items into my kitchen as promised. I was happy with the vendors .

    I would recommend this to a friend
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