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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and reliable. Looks good in a recent remodel too.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had delivery scheduled between 8-12 I received a call around 8:05 that they would be there in 15 minutes. The arrived when they said they would. Quickly uninstalled old oven and replaced with new oven and new gas lines. Then removed old equipment. Very polite and courteous service.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fastest delivery of something I ordered ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time I bought it online at 1am, it was being brought into my house at 930am, THAT'S IMPRESSIVE and I love it! Thank you as I'm impatient.... Lol nice guys too, very quick and efficient drop off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They a thrid party delivery service that suck but overall the greek team came in and fix it . They didnt bring everything that was needed and aaid they would be back and they didn't return so dont sign if it is not not finished

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent contracting company & install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Kitchens (Maryland) contractors were absolutely fantastic! Quickly installed and taught me how to use it. So impressed with them. Unfortunately, got it installed at 8:00PM, last of the night. Still, great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Five star delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the two men that came to deliver this to my house. They were quick, efficient and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome 2 man set up crew

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team I saw was awesome. I hope they’re that awesome with everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was so professional and fast and pleasant to talk to. Actually showed me how to use product.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Easy Delivery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our recent home delivery from Best Buy has been an absolute delight! Ordering was a breeze, and the delivery process was smooth and efficient. The team at Best Buy was punctual, professional, and took extra care with our items, ensuring everything arrived in pristine condition. Having the convenience of Best Buy's reliable home delivery made our shopping experience stress-free and enjoyable. If you're in need of top-notch service and hassle-free delivery, Best Buy is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional delivery staff. Extremely knowledgeble about the product delivered. They showed us how easy it is to switch the hinges on the doors of the frig so that we did not need to pay for the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my fridge delivered and installed to my apartment, guys came at the time they called me, took it out the box and everything for me. Took my old fridge no problem. Literally took them like 10 minutes to do it all! Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable, Professional, and Friendly Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery service was very affordable. Ricardo and Amilcar from J.B. Hunt brought the washer and dryer inside, connected them properly, and walked us through all the new features and how to use them safely. They even helped fix a leaking connector on the washer. Their professionalism and attention to detail made the whole experience easy and stress-free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb !! Awesome work appreciate the team at BB thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why wait?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer dryer delivery. They had to take this up to the second floor. Probably would have taken me twice the time and a trip to the urgent care. Great guys, quick work, quality install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best shipment ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was effective and efficient. I was extremely satisfied with their performance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great appliance (4j delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All appliances (4) were professionally delivered and put in place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people went above and beyond. Exceeded expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas to us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for an easy purchase of our new refrigerator. Everyone was so helpful and easy to work with and knowledgeable of all products. It was a real pleasure, we love our new refrigerator it looks great in our kitchen we got the counter depth which is what we needed all along. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery: smooth ✔️service: good ✔️ drivers were helpful, calling in advance and carrying in the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Supervisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is functioning just as expected. Great product

    I would recommend this to a friend
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