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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 110,649 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was definitely in a timely manner I loved the whole process!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Free Home Delivery - how do you beat that?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys called within 10 minutes of my requested delivery time and 10 minutes later, they were bringing in the 65-inch TV. I couldn't have brought it home in my car and I don't own a truck. The driver and assistant were professional, quick with their work, and on their way after I signed for the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation - new dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy deliver and install my new dryer. When I bought the dryer online, I was given information that my dryer would be delivered in two days, which was great. Even though my delivery window was 7a-7p, that morning I got texts letting me know they were on their way, and they also called. The two delivery guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase to replace my daughter’s microwave. It seems it’s wise to replace instead of repairing one you have had for 10 years. The headache was extra drilling to install. But, the delivery and installation went well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery of appliance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery persons worked well. They delivered on time and installed all appliances. All work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional and polite. Installed with ease and turned on the dryer prior to leaving to ensure me it was fully functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    HomeDelivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great! I was happy they showed up on time and went straight to work. The installers did a great job. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and courteous. They unboxed the freezer and placed it right where it was supposed to go and plugged it in. They even took the empty box with them. Great guys!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Best delivery ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was so fast and efficient. They hauled away my old dryer and installed my new dryer. I will 100% use Best Buy if/when I need a new washer

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, perfect the guys are neat and polite. the guys are neat and polite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, love the delivery guys. The geek squad came in and effortlessly, as well as efficiently.Connect the washer and dryer. Very respectful, young men, not just to me, but to the product themselves, they were very careful! They gave me very clear instructions on how to operate the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and very careful. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery & drop off. Great value with free delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery workers was very professional and careful bring the appliances into the house.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Insignia tv deliveries.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 deliveries and 1 included a return on 12/9 and 12/16/2024. Unfortunately, I don't have the 4 names of the delivery men but they were all professional, courteous, knowledgeable and called when they were on the way. Also, received text updates for delivery. Well done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible people skills. No courtesy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought it fine but one was rude when installing . Wouldn’t look away when I entered my wifi password “dude no one is going to do anything with your wifi”. And when I hinted he should he just stormed out saying “I’ll tell them you refused my setup.” Also didn’t use my surge protector- I had to move stuff around myself…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well and I would buy from here again……..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gatewaypros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manny and Roland had professionally delivered and installed my appliance with expertise knowledge, and gave me added instructions regarding the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to the house were efficient and very quick at installing the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered on time and keep me in contact to let me know time and day

    I would recommend this to a friend
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