Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been exceptional people, on time and very professional and helpful going over items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy! They called prior to arriving giving me ample time to clear the way. Quick drop off. Painless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Delivery Guys!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a home delivery of a fridge. I had a couple guys come and they were AWESOME! These guys came on Sep 17th in the morning and then I had a guy come do a repair on it on the 28th. They were all great and super professional and in and out. Went the extra mile to give me information and made sure I knew what I was working with.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Purchased Samsung Fridge, Washer and Dryer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Fast, installation was also done in less than 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time and really friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery crew!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional delivery crew. Super easy delivery process,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV for affordable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for an affordable price. Well known brand, very clear and bright picture and also great sound system. Can easily install and connect all the devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator… So much more space… works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivery of New Refrigerator & Removal of the old

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd. time that we had our refrigerator delivered. The first time. it was a totally dissapointing experience! The driver of the truck said that he saw our parking lot was full and turned around and took our refrigerator back to Best Buy! I had emptied the old refrigerator expecting the new one to be delivered. This time, the service was excellent and the crew that delivered the new refrigerator and took away the old one, was excellent. Courteus, considerate and efficient. A real pleasure to deal with them! It made up for the bad experience we had with the 1st. time delivery crew. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and courtesy of the delivery team was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality isn't the people behind you

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a mistake of the wrong t v being shipped.The first time went down to the store picked out the right t v.They delivered it quick, and easy.Was the right one?And very happy when you put it up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV and a large microwave delivered. The delivery personnel communicated with me regarding their expected arrival time in the morning, so I was able to plan my day. I had plenty of communication via email and text ahead of time as well. The personnel were polite, clean, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home Delivery Came With the Install Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new over-the-range microwave came with the installer, as it should have! They arrived on time, on the promised day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Huge tv Great picture great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is huge picture quality and colors are great. Big upgrade from my 85” much less glare on the screen also

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Positive Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivery did an amazing job ! They were fast, friendly, and made sure to let us know they are they to help if we need anything after they left ! Thank you, very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering, easy delivery instructions and overall great experience for appliance shopping

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prompt and Quick Deliivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and the crew was fast and efficient. I wish it was always this easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Moving Squads are Fast!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome and friendly people would have them deliver any, as they where fast, professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery team!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with the delivery team and the service they provided. They were punctual, careful with the purchased item and took the time to make sure they had properly installed it. Good job guys. Keep up the good work!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The delivery man came on time and was very polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in good condition. Installation was done right and the delivery man was very good.

    I would recommend this to a friend
Sponsored