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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 110,650 reviews
  • Rated 5 out of 5 stars

    Great delivery team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with the delivery team and the service they provided. They were punctual, careful with the purchased item and took the time to make sure they had properly installed it. Good job guys. Keep up the good work!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and were efficient, no problems with delivery or item (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys de-boxed the fridge in the street before bringing it in. They noticed scratches on the unit and rather than bring the unit inside, they asked me to come out so they could show me the problem. They told me they would bring me a different unit. I appreciated their honesty and not trying to deliver a bad product. At the follow up visit, I was given a fridge that looked perfect and placed exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carefully transported my tv from the main road to the end of my driveway and brought it up 4 stairs into my apartment. They were very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my appliance professionally installed and was glad to make this choice. The appliances are heavy and require more than one person to bring it upstairs, in addition too disconnect and haul away the old appliance. The installation crew was very cautious and respectful about our living space, taking time to answer any questions, and making sure we were satisfied before leaving. I've always purchased my appliances through here and have the licensed professional take care of these, and will continue to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were so helpful with 85 inch TV polite and in and out. Highly recommended and Highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication. They emailed me with updates, texted me with a time frame, then texted me with a window. The day of the called me when they were 15 minutes out. One man show as he walked the television up the from stairs into the house. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Combowasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My combo was delivered on scheduled and I experienced no problem during deliver. My combo was delivered and once the plumbing was completed, the agents returned to install my combo. I phoned 1 day to request instruction and someone was out the-next day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery. The process was smooth and easy. The driver and team were great!

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Easy and Plain Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was soo nervous that my order would not be delivered on time. I had it scheduled for Dec. 24 and the TV I bought had already sold out a few times. A snow storm was supposed to hit on the 24th so I changed it last minute to the 23rd and the delivery crew accommodated no problem. They delivered the TV right into the back of my Grandpa's pickup truck early in the morning. No long wait. Also, my Grandpa and i were using codename for 'operation Eagle' (the TV was the 'eagle' and it was a gift for my fam) the BestBuy delivery system let us use our codenames as recipient IDs. It was so much fun. A memory we'll talk about every Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery crew were top notch! They were professional and thorough in their installation of our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good cooks fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new microwave works great! So glad I purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good home delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, communicative and really good installation, they were very clean doing their work and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chose Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular picture, color and clarity. Installation by geeks neat and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and efficient. Vary nice ans respectful to property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was so nice and very careful moving my old washer out and bringing my new one in. They took extra care so as to not scratch my LVP flooring. They explained how to work everything on it and gave me the travel bolts and explained what they were so if we ever moved we could prevent the drum from spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What are you waiting for? Just get rowing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never rowed a day before in my life until owning the Hydrow. Its a great workout, great for cardio and toning. The instructors are great. I hate cardio but the instructors make the time fly during workouts. I love that the instructors are actually rowing out in water. It can also be competitive because there are leaderboards for your rows and you can see yourself passing others on the leaderboard and also being passed by others. There are also live workouts but I haven't done one yet. My wife and I each have an account so we formed a team and will start competing against other teams this week. The machine itself is very easy to setup. Can be done solo but best with two people. Once you reach certain milestones in meters the company sends you a reward (100k is a water bottle). I love this thing so far. At this time I definitely recommend to anyone looking to exercise from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery from Start to Finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was smooth and efficient. The package arrived on time and in excellent condition. Communication was clear throughout the process, and the delivery driver was courteous and professional. Overall, a very reliable service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable delivery crew. Helped problem solve issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of washer stackable dryer were installers were great.

    I would recommend this to a friend
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