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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 110,650 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing about the two geek squad/delivery guys! O M G Just AMAZING! I couldn’t be home the first time they came to deliver the TV, so I asked if they could possibly come after certain time. They were “willing to” work around their busy schedule… Also to mind you, when they were trying to deliver the TV, the out side temperature was over 114F… where I live it gets unbearable HOT!! Once they delivered it, they answered all of my “OMG you should already know this if you live in 2024” type of questions “happily”. After they finished delivered, completed their job, one of geek squad guys texted me with information of the protection plan- since I mentioned that I’m planning of getting one at store, in our conversation… he remembered that and texted me with all the information on protection plan including the prices!! OK I know it’s all “business”, …yet from his text or conversation at my place, I didn’t feel it was all about “business”… I felt he was being thoughtful to give me the information about it, since they do believe that having one of a protection plans might save from “May hams”. Honestly I was VERY but VERY impressed with their willingnesses, knowledgeableness??, reliable, respectful (down to earth) yet professional attitude!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Tv Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    home delivery was seamless and quick. I ordered online & within a few days the tv was delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very fast, friendly and careful with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery is very efficient. They did wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered several items to be delivered and installed. Techs were punctual, professional, tidy, and pleasant. They were knowledgeable and ensured I knew how to work each appliance. They also took care to protect my new floors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went very smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done correct first time rare these days. It seems every thing is a hassle this was not

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery team was awesome! Professional, friendly, timely and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful employees, simple easy and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Awesome delivery team!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the delivery of my new washer. The delivery team was fantastic - they were friendly, professional, and handled the appliance with care. They made sure to place the washer exactly where I wanted it, which I really appreciated. Overall, I was impressed with the level of service provided and would definitely recommend this delivery service to others in need of appliance delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy and fast!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, delivery guys were fast, careful, and super helpful and kind! Would schedule again for my next delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Excellent Delivery/Installation Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total installation took less than 30min. Very pleased with professionalism of Felipe and his partner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Amazing item. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best advise is if you want value for your money buy it. I told two members of my family because every time they come to my house they prefer the Tv in the living. Sleeps on my living room chairs because of the Tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tthe best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movers were awesome!!! Beat customer service !!! Webt the extra to make it all work!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who delivered my TV was very attentive so helpful and great attitude

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Big TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Delivery and installation was amazing, could not have gotten this TV into my house without their heelp.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 4 out of 5 stars

    LG washer 7400 5.5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony & his team were excellent! Fast friendly & excellent communication from the time his te cl rolled until we ran the first test cycle. So happy with his service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible Service Scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally was scheduled for afternoon appointment but technician had a cancellation. He called and ask if he could come earlier and arrived before the anticipated time. Really appreciated the flexibility in scheduling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called to see if they could arrive early. Delivery was on the installation was professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had 2 Best Buy deliveries to my new home, and am very impressed! The night before, I received a four-hour window of delivery time so I could plan my day. Then on delivery day, I got a call when the driver was 30 minutes away. Both times, the drivers were spot on as far as promptness, and quick and efficient with delivery.

    I would recommend this to a friend
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