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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 110,649 reviews
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My treadmill was delivered, and they were more then kind. They placed it where i needed it and adked if i needed help unboxing. I said no, but thank you. They were very gentle with delivery as well. Delivered when said they would.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST HOME DELIVERY EVER!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most professional and efficient home delivery I have ever experienced. The work crew was very hard working, did an excellent job, and were very polite. They were also very knowledgeable and answered all my questions. Could not have asked for a better home delivery! Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LIving room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, friendly, and efficient. They were also on time with in their given window of delivery time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave install was painless , the team worked fast and cleaned up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A way to save, money and time.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just think about that uniform you forgot to wash. Just throw it in the washing/drying machine overnight and it is ready to use in the morning, no more waiting on the washer to move clothes to the dryer, it's called all in one after all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly people. Product and service as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    careful pleasant help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service twice in one month...they were punctual and helpful and very careful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The dentist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were really nice and helpful. Shook my hand and gave me his card to call if we had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and easy install. No issues at all. Would definitely do it again for next big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently utilized Best Buy's Home Delivery service for the first time, and I have to say, I was thoroughly impressed with the experience from start to finish. From the ease of scheduling to the professionalism of the delivery team, everything exceeded my expectations. Scheduling the delivery was a breeze. The online platform was intuitive and user-friendly, allowing me to choose a convenient time slot that worked with my schedule. I appreciated the flexibility and the ability to track my delivery status in real-time, which provided peace of mind knowing exactly when to expect my package. On the day of delivery, the delivery team arrived right on time and were incredibly courteous and professional. They handled my package with care and took the time to ensure it was delivered safely and securely to my doorstep. Their attention to detail and commitment to customer satisfaction were truly commendable. What impressed me the most about Best Buy's Home Delivery service was the level of care and convenience it provided. Not only did they deliver my item directly to my home, but they also offered additional services such as installation and haul-away, making the entire process seamless and hassle-free. Overall, I couldn't be happier with my experience using Best Buy's Home Delivery service. It's clear that they prioritize customer satisfaction and go above and beyond to ensure a positive delivery experience. I will definitely be utilizing this service for all my future electronics purchases and would highly recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    TV delivery and removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, delivered the TV and respectful. I had to remind them to take the old TV, but still good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good delivery people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very nice and accommodating, removing the old one and bringing in the new one thru my trailer which is very narrow. no damage no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth delivery with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with delivery, the driver backed up the driveway and placed the pallet in front of the garage. Care was taken not to damage anything during transit. I will use Best Buy again for home delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb delivery services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service with a smile. Thank you Best Buy for actually contracting competent delivery service providers. They were very efficient and shared very good advice for our products.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great delivery and communication from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was on time and very professional. They placed the TV in my home with care and exactly where I requested. The automated communication is fantastic (showing estimated delivery time and location of their truck). They also called to verify their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and amazing delivery service. I had purchased a refrigerator but did not pay attention to measurements. The guys that delivered took the extra time to carefully get the fridge in my home taking extra measures of removing doors and handles to get it through the door without damage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery was Efficient, Guys Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were professional, safe, and considerate by confirming appointment time in advance. We received all around great service. We are older and no longer have the strength. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on my delivery fellas. In and out, just like I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent on timeand courteous delivered in timely manner well pleased

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Home delivery was excellent and professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were professional and did an excellent job! They called when they were on their way and came within the delivery time frame. They were knowledgeable, careful and fast, which is great. The gentleman were also considerate and following Covid-19 protocol.

    I would recommend this to a friend
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