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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 110,650 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery with a team to get it inside the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was smooth and easy and very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a washer and dryer delivered. They pulled it out of the boxes and moved it down stairs with no issues. They did it quick.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Excellent Driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Driver early with delivery and carried the TV right into its delivery point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Home Delivery Service from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using Best Buy's home delivery service, and I'm thrilled to share my positive experience. From start to finish, the service was exceptional, and I couldn't be happier with the outcome. First and foremost, the ordering process was simple and straightforward. Best Buy's website is user-friendly, allowing me to browse their extensive selection of products and easily add them to my cart. The website provided detailed information about each item, including specifications, customer reviews, and pricing options, which helped me make informed decisions. Once I completed my purchase, Best Buy's delivery process kicked into gear. I was provided with regular updates on the status of my order, including confirmation emails, tracking information, and estimated delivery times. These frequent notifications helped me plan my day accordingly, ensuring that I would be available to receive my items. On the day of delivery, the delivery team exceeded my expectations. They arrived within the scheduled time window and were friendly, professional, and efficient. They handled my products with care, ensuring that everything arrived in pristine condition. The delivery team also took the time to answer any questions I had and provided helpful tips for setting up and using my new purchases. Furthermore, Best Buy's home delivery service extended beyond just dropping off the products. They offered installation and setup services for certain items, which I opted for. The technicians were knowledgeable and skilled, ensuring that everything was properly installed and functioning before they left. It was such a relief to have experts handle the setup process, saving me time and effort. Overall, Best Buy's home delivery service left a lasting impression on me. Their attention to detail, clear communication, professionalism, and commitment to customer satisfaction were truly commendable. I felt valued as a customer throughout the entire journey, and the convenience they provided was unparalleled. If you're looking for a reliable and efficient home delivery service for your electronics and appliances, I highly recommend Best Buy. Their dedication to providing a seamless experience sets them apart, and I will undoubtedly choose their services again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the delivery option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service from Bestbuy is like a breeze with courteus staff and very efficient setup. For large in-home items like refrigerator, dish washer and washer dryer I will reccomend it.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest delivery thst i have ever experienced. It took all of five minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent team work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and delivered without any concerns

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and helpful gentleman. No complaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered it on time and was very nice and love the communication they was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery experience was fantastic. The movers were efficient and were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it was at a good price and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation were quick and simple. The installers were both professional and courteous. Great buy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Placement

    Rated 5 out of 5 stars

    Good delivery service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the home delivery. It has always been fast with the packages placed in a safe area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Could not have gone better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly think that I got the best two delivery men that I could of gotten. They were kind, helpful, understanding and knowledgable. They did their job extremely efficiently and carefully. I was very appreciative of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer/dryer combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason in the appliance department helped us with our purchase. He was able show us the advantages of this machine. It was like he knew this machine inside and out. One of the reasons we purchased this one was because we have a small laundry room. It fit exactly where we needed it. I haven’t been able to use it yet because we need to have a plumber to run the water lines. It has all we need and more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great delivery bad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every delivery was done professionally and with no damage Installing was a different experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dr.Sonya

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it my new front load washer and dryer. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERY SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery time was exactly when they said they would be here A+. The delivery people were absolutely great at bringing them in and set up very professional. Before they left he made sure I knew how to operate it showing me some of the features. He has very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Quick and Painless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a new stove and the guys who installed it were very respectful and quick. Made the install look very easy, thank you!

    I would recommend this to a friend
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