Customer Ratings & Reviews

Our delivery guys were fast, helpful and efficient with their work. Once the machine was installed, they ran an express wash to test everything out, made a few minor adjustments and we were good to go. All in all a great experience.

Tv was delivered as stated. Delivery people were very nice and helpful. They even called be prior to delivery to give me a 5 minute window when they would arrive, and they arrived on time.

Delivery on time and very efficient. Placed unit just where I wanted it.

Outstanding service, very professional, careful, beat, and FAST. They came in, looked where it was going, got their tools, brought in the machine and before I knew it were done and started the washer and dryer to make sure it worked. Couldn't ask for better service.

Delivery & installation was fast and safe. David is man he was friendly & funny!

The washer is great. The service was phenomenal. Very professional installation and haul away.

Excellent service! The guys called before with a 10 minute ETA window as a heads up. But more importantly the came during the actual ETA window. They were kind and couteous with my time and in and out with the delivery. Great job!!

Delivery was smooth and hassle free. Team knew what to do and help setup.

Home delivery from Best Buy is excellent! I got a text notice with the delivery window, and then a phone call when the delivery guy was about 20 minutes away. I told him where to leave my package because I wasn't home, and he followed my wishes to a T.

Best buy home delivery is the best The movers made sure my tv setup was stress-free and the process was done professionally and quick

Up to standard delivery. Freezer was put in the right spot I instructed.

Recently, I had the pleasure of experiencing Best Buy's Home Delivery and Installation services for our new home appliances. The level of professionalism and efficiency displayed by the Best Buy team was truly outstanding and made setting up our new space a breeze. From the moment of scheduling to the completion of installation, every step was handled with care. The delivery team arrived precisely within the scheduled window, which was a great start as it showed respect for my time. They were courteous, wearing uniforms, and adhered strictly to safety protocols, which added an extra layer of trust. The installation process itself was seamless. The team was knowledgeable about the products, which included high-tech laundry machines and a sophisticated refrigerator. They efficiently handled the installation, setup, and even tested the devices to ensure everything was in perfect working condition before they left. They also took the time to explain the basic operations and maintenance tips, which I found extremely helpful. Moreover, the team ensured that all packaging and any old appliances we replaced were properly disposed of, leaving no mess behind. This level of tidiness was impressive and appreciated. The only slight hiccup was a delay in the initial communication regarding the delivery schedule, but once that was clarified, everything else went smoothly. Their customer service was responsive when I reached out, which helped in quickly resolving the scheduling questions.

My delivery and install team were epic. Daniel Lensch was my lead installer and went above and beyond to ensure I was a happy customer over the course of some TV install exchanges. Super knowledgeable, professional and customer service focused with being over the top. Just a genuine guy that is a tremendous asset to BB. His assistants Austin and Mike were phenomenal as well. Nice Job!

Darnyll and Eddie were very polite and professional when they swapped out my dryer.

The scheduled delivery was set for 3 -7pm window. There was a tracker that showed the arrival time an hour earlier plus a phone call from the driver. The delivery was smooth and they cleared all debris after installation. Very satisfied with the job well done.

I recently had an incredible experience with Best Buy's Home Delivery service, and I feel compelled to share how impressed I am. From the online purchase to the delivery at my doorstep, every step was handled with utmost professionalism and efficiency. 1. Seamless Online Shopping Experience: The Best Buy website made it easy to find what I was looking for, and the checkout process was straightforward and secure. I appreciated the clear communication regarding the delivery schedule and the detailed product information provided. 2. Prompt and Reliable Delivery: The delivery was right on time, as promised. I received timely updates via email and text, which helped me plan my day accordingly. The accuracy of the delivery time window provided was spot on. 3. Exceptional Delivery Team: The delivery team deserves a special mention. They were courteous, professional, and handled my package with great care. They adhered to all safety protocols, ensuring a contactless and smooth delivery experience. 4. Product Condition and Setup: The product arrived in perfect condition, and I was thrilled to see that it matched the description and quality promised online. The delivery team took the time to ensure that the product was placed exactly where I wanted it and even offered to guide me through the basic setup process. 5. Customer Service Excellence: Post-delivery, I received a follow-up call from Best Buy to ensure that I was satisfied with the service and the product. This level of customer care and attention to detail is rare and much appreciated. In conclusion, Best Buy's Home Delivery service has left a lasting impression on me. The convenience, reliability, and outstanding customer service have made me a loyal customer. I highly recommend Best Buy for anyone looking for a hassle-free and enjoyable shopping and delivery experience.

Purchase and Delivery were outstanding! In the store, Andre took me through the features and helped determine which dryer was the best match for our 6-year-old LG washer, that met our needs; he printed out details and checked on sale and delivery dates. Once we had the electrical work in place, a colleague gladly assisted with the final purchase, giving verbal credit to Andre (there are no sales commissions). There were reminders and even "morning of" updates on the delivery time. And the installation team was on time, Covid-19 compliant, incredibly quick with setting everything up, including the steam function, and performed tests before departing. All around it was a friendly, efficient team effort and great experience. And the dryer works perfectly at different settings! I couldn't be more pleased.

Our delivery was smooth and the workers were wonderful!

Delivery was excellent. Professional, fast installation and answered everything I asked.

Did an excellent job very kind and thoughtful. They actually had to bring in the long way and didn’t even have a problem about it