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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 110,649 reviews
  • Rated 5 out of 5 stars

    deliver 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was amazing, kind, funny overrall fast, they delivered my fridge in a day after purchasing and even offered to help install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second Time a Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second delivery and install were great. Everything worked as it should

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Delviery Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guy was communicative prior to delivery and professional upon delivery. He placed the boxes in the rooms requested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I sincerely apologize as I have forgotten the name of the employee who installed our new washer and dryer. I believe his name was Nathan, but apologies in advance if I am incorrect. Nathan was professional, courteous, and did a fantastic job. Not only did he install our washer and dryer, but he informed us that the water valves connecting to the device needed to be replaced. As a couple who had just moved from out of state, these valves had been turned off and this was the first time we had seen them turned on. This was incredibly kind of him as these would have leaked badly, increasing our water bill, and had the possibility of rupturing and causing major damage. Nathan also showed us how to use the new washer and dryer and what features it had as well as answered all of our questions. Overall, you have a great employee. I'd happily have him help in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless Team for Delivery and Haul Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and haul away team did a flawless job.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were professional and prompt. They handled my items with care and DARIUS was AWESOME. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guy were very helpful. Quick and very professional. On time and called before arriving. Excellent Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, professional, and well worth the money to move my new washer into my basement and old one out.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery was fast efficient and on time and not to mention they were in and out within 10 minutes literally and that means caring to stoves in and out

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, kept me informed on progress throughout the delivery window!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service arrived as expected on time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped move the tv in and very nice would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Home Delivery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s totally worth the wait for them to deliver, which usually doesn’t take too long. The guys know what they are doing and they are polite. I would recommend saving yourself some work and letting Best Buy deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy with the washer but the guys delivering it were awesome. Had the old one out and new one in within 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, and professional. The service men were quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered by the Geek Squad was great as always! We appreciate their professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery made easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great. I received a shorter timeframe of delivery window the night before to plan ahead. I was able to track where they were with bestbuys tracking in real-time. Also received a phone call about 20 minutes upon arrival as another nice touch. I was very happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Decor microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was timely Driver was courteous. Put the microwave where we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and on time. Customer service was professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was right on time and thd men who delivered were so kind and polite

    I would recommend this to a friend
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