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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made my day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time and in and out in less then 20 Minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We learned on the day of delivery they had to postpone it by one week. We did not recieve a phone call notice about the delivery. The dryer was dented/damaged on the side. They did offer us a small reimbursement. Happy with the product, not the delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was truly fun to work with, they were punctual and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prompt and Professional Delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt, communication was good, and delivery staff was professional. One could not ask for much more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shedder # 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second shedder because I have so many papers to shed. It works great and I can switch between the shedders without stopping. I would recommend it to others. Very Good Shedder for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing very positive and perfect installation amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, beautiful picture. Love the app feature!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frigidaire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a good fridge but had issues and there taking care of it so far no major complaints

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    On time Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the GE stove was delivered on time and in a professional manner. The guys were prepared and placed the item in the kitchen for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works. It turns on and off.i like it alot.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Friendly delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was nice & early. Men were very neat in setting up freezer. Very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Installation

    Rated 5 out of 5 stars

    Great delivery experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was timely, quick, and friendly. I had to purchase my pedestals from somewhere else because BB was sold out but the team installed them for me anyway. It was Really great and he made sure the machines were working before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and well done. The delivery/installer folks were very professional and efficient. One note: when we made the purchase, we updated our contact information, including our phone number. The delivery folks were given the right address but had an old phone number from over 5 years ago. They tried to call to tell us they were nearby, but couldn't. They explained that we needed to update our BestBuy Account info ourselves, since the store's updates often don't go through. I'm glad they got the address right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home delivery service. The two guys who delivered the TV were very friendly and took the box to the Lufthansa store where I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Appliance installers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional when installing our new microwave. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, and the delivery people was proffessional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery/Set-Up A-Plus!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my Frigidaire Microwave at Best Buy, I also needed delivery and set-up. We had used this service in the past so I knew I could get the best service available anywhere. I highly recommend the Best Buy delivery and set-up!! A Plus service!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus laptop refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap prefroms very well. Perfect for student. Battery last way longer than average laptop at higher prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and respectful of my property. Made sure to call and let me know when they was on the way. Lots of notifications as well to make sure I had a smooth delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installer.........................................................

    I would recommend this to a friend
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