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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 110,650 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arrived on Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. I received notice when it would be delivered and got a text.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Bomb deliveries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were very resourceful as it was delivered to tight quarters

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great. It could use one more shelf, they are high, and a lot of wasted space is in the height of the shelves, It is LOUD. The handles are difficult to change sides.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Humming is bit high

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upright refrigerator with it's the usual logical arrangements of cabinets and shelves. Fit and finish is exceptional as always for this brand. Reason why I am giving only 3 stars is because of the humming noise coming from compressor which is higher than usual. It's not horrible but it's enough too keep me annoyed when I try to sleep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that delivered the unit were very polite and did the install well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing how well they kept me informed of when the delivery was arrive. I got messages all day long and then a call from the driver right before they arrive. They were very professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient and professional with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Great job thanks guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery of my dishwasher was simple and painless. With all the email and phone reminders there was no possible way I could have forgotten. They came on time and made quick work of delivering my new dishwasher and hauling the old one away. Very friendly and courteous delivery agents!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and smaller replacement to our old fridge that we bought at Best Buy almost 15 years ago. Smaller in the sense that our nest is almost empty, and there is no need for a big refrigerator. The delivery guys arrived on time, and we were updated every step of the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who delivered was very careful and it was on time... definitely he's worthy of 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Excellent delivery service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional delivery and haul off of old washer! They were courteous, meticulous and quick. Delivery was available next day, and no one else offered that. I was very happy with Best Buy’s delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for! There is always a little doubt when purchasing online and reading reviews, But I can say with all honesty, we are very pleased. From start to finish. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient..........and 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication before and during the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was fast and efficient plus the service was superb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery love my tv would recommend Best Buy 100 times

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was fast and efficient! Tv was inside before I knew it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having stuff delivered from Best buy and one of the better experiences I have had. The 2 gentleman was very nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that delivered my stove were very professional, quick and efficient. Hector and Luis did an outstanding job when they delivered and installed my product. They made sure it was installed correctly and delivered it without an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivwry crew was fast clean and kind making sure everything was where i wanted with no real interuption to my family life.

    I would recommend this to a friend
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