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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 110,650 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly crew. Explained all features. Delivered, installed & hauled old tv away. Cleaned up their mess& hauled of box. Explained remote operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery is always great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality delivery. Best Buy always does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Guy did a great job of extending the vent to complete the installation

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Awesome delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they were prompt and finished quickly. Very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    home delivery of washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men called ahead and was on time. He removed the old machine with his partner and installed the new one. He was efficient and neat. He showed me how to use the washer. The install was fast and I was washing clothes before they left the driveway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service exceeded expectations with its impressive speed. The package arrived much earlier than anticipated, showcasing an efficient and well-organized logistics process. This prompt and timely delivery significantly enhanced the overall customer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and reliable. Service was polite and prompt with delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery was a great experience. I was kept informed of when my item would arrive and I also used the tracking option to follow where the truck was at different times. The delivery men were friendly and efficient. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery man brought it up to the door. Very polite and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, courteous, knowledgeable and quick...couldnt ask for a better pair of techs that delivered great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very respectful. Took all the wrapping with them!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV delivered from Best Buy through their Home Delivery program. It was free and straightforward, so I cannot complain. They came in earlier than the original time-slot that they had promised, so that was even nicer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drivers were professional and friendly. Delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job installing and explaining the new oven and how to take care of it.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    TV shopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had wonderful customer service. I got my television without any problems. They had good speed with getting me my items. It was hassle free, and friendly. I would shop at this store anytime. I can’t wait to go back.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product. It did not fit in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Efficient, friendly, and on time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, put it where I wanted and were friendly

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dishwasher delivered and installed during COVID. The young men (2 20somethings) took proper precautions. They were respectful and knowledgeable and quick. They wipes down all surfaces before they left. Outstanding experience.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great! They send you a notification the night before with an estimated time. The morning of delivery they send you a "follow your driver" link so I can estimate what time I need to be home at. They came in my house and placed the washer+dryer combo in my laundry room, nicely.

    I would recommend this to a friend
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