Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 110,650 reviews
  • Rated 5 out of 5 stars

    Fantastic delivery experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precise delivery time. Excellent personel. Very efficent delivery. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery process was excellent and on time and we got great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service with constant updates . Installed it efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on-time service. Very friendly and did exactly as they promised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, before they came in, I was very worried how good they'll install, etc. They came in on time, and I was watching them very carefully. They're too good at their job, craftsmanship, etc. Very conveniently they installed and ensured it is placed perfect centre of the allocated space on the fireplace-with-soft-expensive-tiles. They clearly explained how to operate the mounting appliance and how not to mishandle, etc. I was sure we did a good job opting for service from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Prompt delivery of product as promised.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery of Whirlpool freezer was prompt and met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy from Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best Buy to not only deliver excellent product, customer service and support but the installation process is also just as excellent! Ricardo did a professional job from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were in and out in 15 minutes. Set it up, leveled it and took all trash away. Both men were very nice and friendly. We’re on time. Actually they were early but waited for the appointed time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great tv and stuff

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving so got all new things. New tv with everything. New iPhone and I pad. They were great at helping me get everything I needed. They come to my new place and put everything up and made sure everything worked. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Delivery Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home delivery experience was outstanding. The driver arrived right on time, handled everything with care, and made sure the order was placed exactly where I needed it. Fast, reliable, and hassle-free -- truly excellent service from start to finish!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Good delivery!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and accurate delivery and installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Connor Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were incredibly professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered my washer and dryer were very friendly and prompt. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery for 75” tv

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was flawless from start to finish. From being able to choose the date to the great communication from the team that delivered it. Great experience 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Super Professional!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind and super professional and even carried one of the tvs ordered up stairs for us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service tv works good and the delivery men were very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Travis' new refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product appears to be just fine. I forgot about how the door opens and it is reverse from what I need. The delivering guy indicated it could not be changed, but it obviously has been equipped to open either way. The only negative feature. How do I go about getting it changed?

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Best delivery team ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team showed up a few minutes early. Had great communication with me before they arrived. Very professional and pleasant to with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best delivery drivers!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Delivery drivers out there! no other retailer was able to take the items up the stairs. Everyone else gave me fake excuses that the unit was too big for the hallway and door opening!! pshh... Best buy delivery drivers came and they did not put any excuse and immediately started taking the units to the apartment. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great, better than the Orange company.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery of major applianes is great. Received a message of 4 hour delivery window, and the next morning received a call 1 hour before arrival. Delivery was faultless.

    I would recommend this to a friend
Sponsored