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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 110,649 reviews
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veey professional and polite.extremely fast in and out in less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best Sony tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it it’s a beautiful Sony tv from best buy wonderful picture wonderful voice and amazing size 65” I highly recommended to others we all are enjoying it and I will go again for that product in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever bought. Just sit back and it will do its job by itself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfect put it exactly where I asked while I was at work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Timely and courteous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and courteous delivery. Could have been a bit more careful with item unpacking but overall great service.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    A1 Dlivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and placed were I asked them to place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Professional Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new television delivered by Best Buy, and the experience was fantastic from start to finish. The delivery employee arrived right on time, handled the TV with great care, and made sure it was placed exactly where I wanted it. They were polite, professional, and efficient throughout the process. The packaging was intact, and the TV arrived in perfect condition. Highly satisfied with the service—thank you

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and on time. They were here for no more than 5 minutes. Didn't even have to bring it in the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Delivery Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator was delivered on time in the early window! Technicians were friendly and very helpful. They did a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional On time delivery as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    responsible and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived on time, was handled with great care, arrived in perfect condition, and they even installed it. Since there was no damage whatsoever, I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my new washer-dryer was smooth and stress-free. The team arrived right on time, handled everything with care, and set the unit up quickly. They were polite, professional, and made sure everything was working before they left. I really appreciated how efficient and friendly they were—excellent service from start to finish!

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Happy, Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was even earlier than originally told but they did call beforehand to insure earlier was OK. Couldn't have been better in terms of timeliness as well as professsionalism ...............

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team really did a great job! Thank you for a job well done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service! On-time delivery with text communication.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servers were very excellent I really like to TV really a lot I would recommend anybody who goes the best body

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful delivery workers! So respectful, clean, and on time - couldn’t be better! I got another appliance from Home Depot - messed up my delivery twice didn’t get it for three weeks don’t ever buy from them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, and conscientious crew. Delivered without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 4 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliveryOn time fast actually the dateand courteous , professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery & set up of Magtag Refrigerator/Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & set up of Magtag Refrigerator/Freezer Order #: 1120025623723 Date: Wed 1/29/2020 The two men who delivered my refrigerator/freezer were BEYOND OUTSTANDING! They were extremely professional, knowledgeable, caring, & neat! They took extreme care of my home & possessions when delivering so they did not damage refridg/freezer or any items in my home. They informed me that I should have a surge protector-sold me one & installed it. They even sold me a bottle of this wonderful chrome cleaner - and even cleaned all my other metal appliances with it! Above & beyond my expectations! You can bet I will return and buy all my appliances from Best Buy if I can continue to have service like this!!! Bravo to Best Buy and their delivery crew. (I believe one of the gentlemen's names was Josh).

    I would recommend this to a friend
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