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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 110,649 reviews
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly service. Knowledgeable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - 28 Cu. Ft. 4-Door French

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys are on time and friendly. The installation is smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the delivery was beautiful, except for the fact that actually one of the delivery drivers day that the washer was one of the cheaper ones. Which kind of raise my eyebrows because why would you be talking about a purchase that a customer has bought for their family? I just thought that that was kind of rude. overall the product is being joyed for now we’re going to give it a test run!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and cordial service . very professional , on time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team did Great job. Efficient Friendly and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery easy and on time and friendly ppl made easy........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home delivery of refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals that delivered my refrigerator were very professional quick and did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Outstanding, Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, Best Buy's home delivery was outstanding. Very professional, efficient, tidy and considerate. They arrived exactly when they said they would too. Also very conscientious and followed proper COVID protocols.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    No additional charge if first delivery is missed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the first delivery time only had to wait 3 days for a second delivery attempt and was not charged again for it. Delivery was on time both attempts I was just not awake when they arrived the first time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged my fridge upon delivery. Very difficult to work with. Best Buy refuses to take responsibility and forces you to work with the manufacturer until your return window closes. Then after your return window closes they tell you to pound sand. Do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Quick and Easy Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and the guys were very nice and respectful of my home. They wiped their feet and placed the TV exactly where I asked them to. They were in/out in less than 3 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery men! Super professional and they helped get my refrigerator in place. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a new appliance having someone take the time and care to install without risking damage was the only way to go. The installers were knowledgeable and gave me a lot of information about my new purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great. Also, I love the guy that connected my washing dryer. He was amazing. He went over the instructions with me. I really do appreciate him. 10 stars for him!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On Time, On Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job well. Efficient, punctual and professional in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few items delivered a week up to a few days before Christmas. They updated via text messages so I always knew what was going on. Delivery persons were very nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was amazing!! They were in and out super quickly in under an hour with my new refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver great and install was done within 30min (I had already removed the old dishwasher).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a back and neck injury and the driver went the extra mile to help cover up and carry the items for me in my garage as they were Christmas gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Easy online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order online. Would recommend it. Also fast

    I would recommend this to a friend
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