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Customer Ratings & Reviews

Your price for this item is $269.89
The comparable value price is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1677 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,677 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had so many issues with a printer. The printer heads aren’t working, it jams often and the connection to WiFi is terrible. I spend half of my time troubleshooting. I would most definitely not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever. Quick and don’t have to worry about cartridges. It saves me time and money and ink. I think people who works from home such as cyber security engineer and teachers they need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP printer. The first lasted 10 years, nursing it the past 1 1/2 years. Very happy with my new printer thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Ink Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works like a cgarm and plenty of ink. I dont have to keep on buying the expensive ink cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP SMART TANK 6001 PRINTER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging box was damage when I received it and it wasn't handled properly. But the printer works perfectly fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP 6001 and Customer Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer roughly 6 months ago, worked pretty decent. Until a month ago, a print head error came up and HP customer service took a week to send replacements that didn’t fix the problem. Now they are wanting the printer back to send the replacement. This process will take 14-21 days. In the meantime they want me to suck out the printer ink out of the current printer since they will not be sending more ink. This is a complete hassle, I wouldn’t recommend this printer or this company to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was real happy-go-lucky ready to make my family happy with best buy products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a buzzing noise when the printer is turned off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreliable printer. Prints only when it want to and not when you need it to print. So Unreliable Best Buy sell but dont deal with it. Best Buy only refers back to HP. Avoid it like plague.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Amazing All-in-One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing printer. It includes everything you need, print (including double sided printing), copy, fax, and scan. You are also able to print a variety of sizes using different paper sizes and types. The print quality is amazing. All prints have been very clear and isn't pixelated. I tested out documented prints and photo prints and both were great, no complaints here. The print speed was good, its not laser print fast but its fast enough. The connection is great, since I connected it to my wifi, I haven't lost any connection, which is amazing. I cannot stress how annoying it is to reconnect a printer. I love the fact that it comes with up to 2 years of ink. Makes it an even more affordable printer. I also enjoy the ease of use and convenience of the HP Smart app. You can see how much ink you have left, if you need to refill the ink, you can print wirelessly from your phone and scan documents to be saved to your device as well. The connection from the HP Smart app is smooth. I can easily connect from my phone, laptop and iPad. This printer fulfills all of my household needs and I highly recommend it for anyone who is in need of an all-in-one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 6001 is a color all-in-one inkjet printer designed for home and small office users who print in high volumes. Its most significant feature is the ink tank system, which replaces traditional cartridges with refillable bottles, leading to a much lower cost per page and significant savings over time. ### Key Features and Strengths * **Cost-Effective Ink System:** This is the printer's main selling point. It comes with enough ink to print thousands of pages (up to 8,000 color and 6,000 black pages) and the refill bottles are much cheaper than individual cartridges. The refill process is designed to be clean and spill-free. * **High Print Quality:** The printer delivers sharp, crisp text and vibrant, true-to-life colors. It has a print resolution of up to 1200 x 1200 rendered dpi for black and white and up to 4800 x 1200 optimized dpi for color. It can also produce borderless prints. * **All-in-One Functionality:** It can print, scan, and copy, making it a versatile device for various tasks. * **Automatic Duplex Printing:** This feature allows you to print on both sides of a page automatically, saving time and paper. * **Wireless Connectivity:** The printer supports dual-band Wi-Fi (2.4/5G), Wi-Fi Direct, and mobile printing capabilities through the HP Smart app, Apple AirPrint, and Mopria. The "self-healing" Wi-Fi is designed to automatically detect and resolve connection issues. * **Ease of Use:** Many users find the setup straightforward, and the HP Smart app is generally considered intuitive for printing, scanning, and copying from mobile devices. ### Potential Drawbacks and Considerations * **Small Display:** The printer has a small, two-line LCD screen with "smart-guided buttons," which may not be as user-friendly as a full-color touch screen. * **Connectivity Issues:** While it boasts "self-healing" Wi-Fi, some users have reported occasional connectivity problems that require troubleshooting. * **Build Quality:** A few reviews mention that the printer feels somewhat "cheap and flimsy," particularly the paper trays and scanner lid. * **No Automatic Document Feeder (ADF):** The 6001 model does not have an ADF, which means you have to manually load each page for scanning or copying multi-page documents. * **Paper Handling:** The paper tray is a front-loading design, and some users find it awkward to use, especially for envelopes. ### Overall The HP Smart Tank 6001 is a strong contender for anyone who prints a lot and is tired of the high cost of replacement ink cartridges. Its ink tank system is its biggest advantage, offering a low cost per page and a mess-free refilling experience. While it may lack some of the advanced features of more expensive models, such as a large touchscreen or an ADF, its excellent print quality, automatic duplexing, and wireless capabilities make it a great value for most home and small office needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup, Size

    Rated 5 out of 5 stars

    CAN’T really PRAISE this much more than I have!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous comments on this item and many other printers that I went back and forth constantly reading reviews, made me take a week longer before finally deciding. What a waste of time! Bad reviews are situational and can cause confusion in making any decision especially the wrong decision. I AM SO PLEASED AND HAPPY I WENT WITH MY GUT! The ease of setup! Ease of loading ink! Ease of print from any device in house on same Wi-Fi is ALL, AMAZING! The amount of ink, quality of print, COULDN'T ASK FOR MORE. THEN catching it on a FABULOUS sale, I’m THRILLED with this purchase! Add in, knowing I have the BB annual membership with INCREDIBLE item purchase coverage IS WHAT SEALED THE SMART PRICE PURCHASE FOR ME! I may or hopefully may not need to use the membership extended service someday, but I know I’m protected! I feel THIS WAS a STELLAR PURCHASE! I grew up in printing, marketing and advertising business and continued on for 25 of my later years, so I am very picky about quality prints, this item is all I need for my in home, personal color printing!!!! Very impressed also with the size and weight, it is GREAT, perfect! It’s NOT that overwhelming piece in the room, doesn’t cause an oooff in the back to move it, AT ALL, actually quite feather weight! These days you see prices are so much more for a smaller, lower profile, lighter items like this, manufacturers know you want that convenience and that many are willing to pay extra for that convenience. I’M SO HAPPY WITH THIS PURCHASE!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    HP Smart Tank 6001 Wireless All-In-One Review.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 6001 is a versatile and efficient all-in-one supertank inkjet printer that provides an excellent printing experience for home and small office use. As a user who has had the opportunity to use this printer extensively, I am delighted to share my thoughts and overall satisfaction with this product. Starting with the design, the HP Smart Tank 6001 features a compact and sleek build that easily fits into any workspace. Its basalt color adds a touch of sophistication. The printer is well-constructed and feels sturdy, ensuring durability over time. One of the standout features of the Smart Tank 6001 is its supertank system, which eliminates the need for frequent ink cartridge replacements. With the included ink bottles, you can fill up the tanks and enjoy up to two years of printing without worrying about running out of ink. This not only saves money but also reduces the hassle of constantly monitoring ink levels and purchasing replacements. Setting up the printer was a breeze. The wireless connectivity options allow for easy integration into a network, enabling multiple devices to print wirelessly. The HP Smart app provides a user-friendly interface for managing print jobs, adjusting settings, and even scanning directly to your mobile devices. It's a convenient feature that enhances the overall printing experience. In terms of performance, the Smart Tank 6001 delivers high-quality prints with sharp text and vibrant colors. Whether it's documents, photos, or graphics, the printer consistently produces impressive results. The print speed is decent, and the automatic two-sided printing feature helps save paper and time. The scanning and copying functions of the Smart Tank 6001 are equally impressive. The flatbed scanner captures clear and detailed scans, while the copier reproduces documents accurately and efficiently. The automatic document feeder (ADF) allows for batch scanning and copying, making it a time-saving feature for larger projects. The Smart Tank 6001 also offers versatile connectivity options. In addition to wireless printing, it has USB and Ethernet ports for direct connections. This flexibility ensures compatibility with various devices and networks, catering to different user preferences. One minor drawback of the Smart Tank 6001 is the absence of a color touchscreen display. The control panel consists of buttons and a basic monochrome display, which may not offer the same level of convenience and intuitiveness as a touchscreen interface. However, the buttons are responsive, and the display provides the necessary information for basic printer operations. In conclusion, the HP Smart Tank 6001 Wireless All-In-One Supertank Inkjet Printer is a reliable and cost-effective choice for users who require high-quality prints, scanning, and copying capabilities. Its supertank system ensures extended periods of printing without the need for frequent ink replacements, while the wireless connectivity and mobile app integration add convenience to the overall printing experience. Despite the lack of a color touchscreen, the printer's performance and versatility make it a valuable addition to any home or small office environment.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great Printer ☺️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP Smart Tank 6001 for my home office printing and I’m very happy with it. The print quality is excellent — both documents and photos come out crisp and clear. The setup was straightforward, and I love that the large ink tanks mean I don’t constantly buy replacement cartridges. It comes with enough ink included to last a long time, which has made printing everyday pages much more affordable. The wireless printing works well most of the time, and the HP Smart app makes printing from my phone really simple. Overall, it’s a great value for the price for anyone who prints a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity, Scanning

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it relatively easy to set up using the HP Smart App on my phone. I had some difficulty with it connecting to the wifi using my desktop but got it done. While the HP Smart App allows you to do more things with the printer, I am disappointed that I can only scan using the app. I used to be able to push a button to scan. That being said, the instructions say you can scan multiple sized items at once and break them into different items, but I haven't tried it. So far the printer works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Perfection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using HP printers for at least 10 years now. And I always got along "ok" with those printers, it always seemed like they would disconnect from wifi randomly(at the worst possible time) or I would forget to pay Instant Ink at the worst possible time.. but... I've been using the 6001 for about a month and I can say that without a doubt, this printer will leave you wanting for NOTHING! Except maybe something else to print. It says it comes with 2 years worth of ink, but I figured that was a stretch so I purchased a set of refills. It cost me less than 40$ for all 4 bottles. And then when I opened the printer, it really did come with full size refill bottles that will last forever. Print quality is superb. I've printed on everything from Parchment to high gloss premium paper and it's handled everything like a champ. Did I mention that it has duplex capability?? I didn't even know how much I missed that feature. It's also fast. It set up easily with HP Smart(make sure it connects to your 2.4 wifi if you have the 2.4/5 options..it doesn't play nice on the 5 for some reason). It's not exactly silent, but not at all loud either. It has a front load tray which is super convenient (fyi: if you're coming from a rear load HP like me.. the side facing up in the load tray is NOT the side that will be printed on). If you're looking for a new printer for home, work, school or any other reason, don't walk past this gem. It's reasonably priced, covers you on ink for the foreseeable future and will not disappoint! I'm sharing a very detailed and ink heavy picture(that i didn't hesitate to print 4 times and that didn't put a dent in my ink tanks btw). But it's on 2 different papers and in 2 different qualities just to show the quality of the prints. Pics were taken with an s23 ultra but I didn't edit or remaster, so just know that they look even better in person.. I hope this review helps you decide what I suitable for you and shared some features or info that you needed about the 6001. Happy Printing!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Smart tank works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smarttank was easy to set up. Prints well and documents look good. I’ve had difficulty setting up the blue tooth. Supposedly because the printer is connected to the computer by WiFi instead of hardwired. The reason we bought it was because our prior printers were drying out or jamming. It’s still early to determine if we’ve solved that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Review of ink tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is the best printer I have owned! Very easy to setup and use wirelessly from my phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever had. It has great print quality. Very easy to set up with my laptop. Wireless is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    It's a really great printer with big tanks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP 6001, and it’s been a great experience. Fast, quiet, and reliable, it handles everyday printing with no issues. The print quality is sharp, whether it’s documents or images, and the ink lasts a long time, which is a big plus. Setting it up was super easy, and the wireless connection works flawlessly. I can print from my laptop and phone without any hassle. It’s also compact and looks great on my desk. If you need a solid, hassle-free printer for your home or office, the HP 6001 is a great choice. Definitely recommend!

    I would recommend this to a friend
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