Customer Ratings & Reviews

After spending hours researching washers, we decided to go with this Maytag MHW5500FW front load washer. The washer really does an amazing job of cleaning the clothes. In addition, because of the speed of the spin cycle, the clothes are basically just damp when the cycle is finished and require very little time in the dryer. There are some conflicting reviews posted about the noisiness of the washer, but I think they can be reconciled. Our experience has been that throughout most of the wash cycle, the washer is very quiet--almost inaudible. However, for a very short time in the cycle, the washer does make a buzzing sound that can be a little disturbing. While we'd certainly prefer to have the washer be quiet throughout the entire cycle, we really think of it is a small sacrifice to bear for the outstanding cleaning performance of the washer.

I did quite a bit of research on washing machines before deciding to purchase this unit. It was highly recommending on Consumer Reports and from the users on BestBuy.com. The washer is quiet and very efficient. I was able to reduce the amount of loads I wash per week because the machine is able to hold more clothes. It does take longer to wash, but you make up for that in drying time. The spin cycle gets the clothes practically dry!

Our old Samsung stopped working and was more to repair than this brand new washer was to buy. Straightforward controls and is really quiet. Our laundry room is behind a closed door just off of our family room and does not interfere with movie night. Installers were extremely efficient and went over features and all questions.

I must of repaired our washer 4 or 5 times but when the drum bearing started going out I decided to purchase a new washer. I chose this one mainly due to user reviews. I would agree with the positives. The machine is quiet and efficient and it has a much larger load compatibility than our old Neptune which was a 3.5 cu/in We really like our new Maytag machine.

Purchased the front load maytagwasher and dryer (5500) models about a month ago to replace 22 years old Maytag top load washer and electric dryer. The new Maytag units are quiet and efficient, they Do more laundry thus reducing the time spent on the task.

Machine runs very quiet and doesn't shake at all like my last front loader. Large capacity for King sized comforters and bedding. Nice job of cleaning the clothes. I have no complaints at all so far. Many settings and options to choose from. Very nice machine.

Replaced my 10 year old Bosch with this one and love it. Extra large capacity and multiple settings make this a real winner. It's also quiet! No complaints here.

I did a lot of research on a new washer for the house before making a purchase. This one by Maytag was getting tons of positive reviews. I was comfortable spending a little extra on a product I felt comfortable with and I’m glad I did. The washer is great. Very quite and well balanced. And very water and energy efficient.

Purchased this washing machine to replace a 19 year old Maytag that was built like a tank. It does a good job getting anything we put in it clean. This machine is much quieter than our old one and spins clothes nearly dry before they're put in to the dryer

Had to replace my LG washer due to a bent drum. The repair guy said there were 4 parts they needed, but they could only locate 3 of them. Needless to say he didn't recommend another LG, so we were looking for something dependable with a good warranty that cleans as expected. Did some research online and decided on this Maytag. So far it has been great. The wash cycle times have been much less than our LG (45 mins vs 1 hr 15 for normal), and it seems to be using less water. The reviews on BB said it wasn't an HE washer, but I recall reading in the manual or the Maytag website that it was. Either way, it is much better than our old washer, and I have peace of mind with a 10 year warranty. We opted not to get the upgraded model with the automatic dispenser because we read they don't always work as expected, and it wasn't worth the extra money to us. Also, when we bought our washer, the following week it went on sale. Thank goodness BB has the price match because we were able to get the difference back. Thanks BB!

I really like my new washer. Haven't tried all the cycles yet. It is quiet, easy to use and quite efficient. The bleach dispenser does call for chlorine bleach only. If using color bleach you need to put it directly into the washer. Can do a larger load than my old washer, which is a great time saver.

Efficient Easy use Quiet Cleans well I do like the different cycles

I love this machine...easy to use...and I've noticed how much cleaner my clothes are. You do need to read instructions about wiping around the rubber seal. I've heard complaints from others about a smell...but if you just read and follow instructions, you won't have this problem! My husband can even use it! hahaha

I have seen this model in the store for a while and loved it. The washing machine was going out. and eventually just flat out died, so we had to replace it. These models were on clearance and we jumped at the chance. I am thrilled. I was not sure I wanted a front loader as I have heard they have more maintenance (monthly cleaning and wiping out gaskets and such) but I just love how these clean and dry. I would buy this again and again. I have found that I can get through a weeks worth of laundry in one day. Back to back loads are washed with no worries, quick, efficient, and clean.

Bought this unit with the matching dryer a couple of months ago. The capacity is excellent, as is the washing performance. The machine is easy to use and quiet compared to the last front-loader. Very pleased with the purchase, and Best Buy did a great job delivering and installing.

I have always been a Maytag person. My 11 year old did a great job but I had to leave it for,the buyers of my home. This new one is even better! Clothes are cleaner! Machine is so quiet I don’t hear it at all.

I am really enjoying my new Maytag Washing machine! I haven't had a new washer in 15 yrs. This new Maytag is quiet and I love how you can set it to spin out more efficiently and saves so much time on drying the clothes. My next purchase will be the Maytag dryer.

This washer replaced our previous Maytag. I trust the Maytag brand and quality. Easy to use, all selections are self explanatory of what they do. Machine is quiet. Most time I forget the wash is running. Tub size is awesome. I can fit so much in the tub and still have enough room for optimal washing. Machine senses the size of wash and then adds the correct amount of water needed to wash. Great machine. Turn on, select option, press start. That simple. Neat feature, which at first I did not think was all that big a deal....a light that shines in the tub. Its great when looking to see if each piece of laundry was pulled out. Very pleased with this product.

This is a great washer, i'm tall 6'5" with the base it is just the right height to move clothes from washer to dryer. easy to understand buttons and dials, works like a dream... I trust the quality of Maytag and this product is not exception.

This washer is wonderful. It's not loud compared to my previous washer and gets clothes clean in a flash. The maximum extract spin speed is great and makes drying much faster. Previous reviews complained about the chiming noise, but it is not bothersome at all in my opinion. One note-if you have an overflow pan under your washer (usually used for 2nd floor laundry)You may want to check the size before delivery. I didn't and my older pan was too small for the new washer. I had to purchase a new one and put it under myself which was a little tricky. All in all the purchase and delivery were superb.