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Customer reviews

Rating 4.5 out of 5 stars with 1506 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,507 reviews
  • Rated 5 out of 5 stars

    Incredible quality, and lightness

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    Posted .

    Beautiful, light, quality, excellent performance. MS has knocked this one out of the ballpark. I was at first concerned that the 4g/64g model would not be powerful enough to supply my needs, but it is fast and plays music and videos without stuttering. Now I am not the kind of user who has 12 tabs open, at the most 1 or two. But in testing it I opened a total of 8 tabs, and I felt that it was sufficiently snappy. I left MS for Apple products in 2001, but I am now coming back to MS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .

    I’m still learning all that I can do with my Surface go. Can carry it anywhere in my bag. Pretty to work with. Only paid $399. I also purchased the keyboard, mouse, & pen accessories. All in Burgandy. It’s so pretty & convenient to have with me. Fast loading. And long lasting battery power.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sandy,

      Thanks for calling out some of your favorite features of the Surface Go. We're glad you're loving its ultra portable design, as well as its style combined with your preferred accessories. We know getting to know a new device can be quite a large task, so we have some helpful tips to help you learn more about the Surface Go. Check them out here: https://support.microsoft.com/en-us/help/4344921.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Laptop Under $400

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    Posted .

    If you're looking for a GREAT Combination of a Tablet and Computer then THIS is the PERFECT Combination. It's light weight, Powerful, Buy the Bamboo Stylus and Black Keyboard for a Perfect on the Go computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear your excitement about the Surface Go! The Surface Go is our most portable design yet at a mere 10 inches, making it the perfect two-in-one travel companion. It may be small, but this machine certainly doesn't lack the power you need to accomplish your daily tasks! We're glad the Surface Go has been a great fit for you!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for college students

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    Posted .
    Owned for 1 month when reviewed.

    My daughter loves the Microsoft surface go and the key board you can also purchase separately. Great for college, easier to carry around and fits nicely in backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .

    This is a pretty great upgrade from my laptop! Love using the Note app with my Surface pen! Can't wait to buy the keyboard! The only thing I have to say is that the screen keyboard should be improved, it doesn't always show when I press a text entry box, have to pull it up from the taskbar. Other than that! Love that it's not too small, and it's light, was planning on buying the Surface Pro but glad I waited! This one is more affordable and travel friendly!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving us some great feedback! We're delighted to hear you're loving your Surface Go experience so far. This design was built to be perfectly portable, making it easier than ever to take on-the-go. Welcome to the Surface family, we're glad to have you!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent for traveling

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    Posted .

    My Surface Go is the perfect travel companion! It’s the right size and weight, and keeps me connected to all of my projects. I really enjoy using the surface pen in place of a mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that the Surface Go has been your perfect traveling companion! The Surface Pen is a great way to interact with your device. We have some amazing tips for you to explore with Windows Ink. If you would like, check them out here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      We hope you continue to discover all there is to love about the Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great tablet

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    Posted .

    Great computer and tablet combo all in one. Easy to use for all your needs whether its school work or office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it.

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    Posted .
    Owned for 1 month when reviewed.

    I love microsoft product. They really reach my expectation. I love the item very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED!

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    Posted .
    Owned for 1 month when reviewed.

    FIRST TIME TO PURCHASE A SURFACE GO AND ARE VERY PLEASED WITH IT!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't really say!

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    Posted .
    Owned for 3 weeks when reviewed.

    The tablet was an open box item and it dropped as soon as I brought it home so I haven't used it. The other 2 items I wanted to return but they said I only had 15 days which I wasn't aware of! So long story short it's like throwing $300 out the window! The customer service woman was borderline rude so I have vowed to never shop at Best Buy ever again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Travel Companion

    Posted .

    2017 Surface Pro Owner Buys Surface Go As Companion Travel Device I have been using my Core M3, 4GB RAM, 128 GB storage Surface Pro for almost a year and NEVER feel wanting for more resources. With the Surface Dock I connect to all my peripherals ( 2 34" 4K monitors, laserjet printer, and high speed network connection with only the power connector. Windows 10 has been very stable and reliable and convinced me to evolve from a Apple-centric household to primarily Microsoft. The Surface devices are simply the right product (if premium hardware and pen-centric applications are important for your work / personal needs). The Surface Pen works really well for note-taking and journaling. The Apple pencil is too big and drew unwanted attention in professional group meetings. On week long trips, I travel with the Surface Pro and take the Surface Go as a companion device for use in coffee shops, and journaling in front of the TV. One Note and the Surface Pen have made transitioning to an all-digital content solution easy. I wanted an Every Day Carry (EDC) device that integrated seamlessly with my current investment in Surface products and peripherals. The 4GB Surface Go is the perfect device to carry in a small backpack and excels at being the perfect size for taking meeting notes and journaling throughout the day. It also works well as a media consumption device (use mobile phone as 4G hotspot) or store content on multiple Micro SD cards.. One Note's ability to sync content across multiple platforms allows one to work with the Microsoft Office suite across Mac and Windows devices fluidly. Using a nice sized Micros SD card to store all created content ensures there is plenty of space on the native device storage for applications and the Windows O/S. When you first get the unit, perform all the updates to the O/S BEFORE you start evaluating performance and general operations. Otherwise you may incorrectly believe the device is slower than it actually is. When traveling cross country or internationally, having the right technology to fit the task is essential and the Surface Go is powerful and flexible enough to be the right product for the job. Update: I carry a USB-C slim powerbank in-lieu of the provided power adapter in my EDC backpack and appreciate having extra on-the-go emergency recharging power if I need it for one or more personal devices (Surface Go, Mobile Phone, Bluetooth headphones, etc.) Thanks Microsoft

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great compliments! We can tell you put a lot of thought into writing this incredibly detailed review, and we're glad you took the time to call out your favorite features of the Surface Go! We're delighted to hear that this highly versatile, and perfectly portable design has been the perfect addition to the rest of your Surface devices and accessories. It sounds like you're seamlessly utilizing Microsoft OneDrive to access your files from all your favorite devices. We're so glad you have found this feature useful! We appreciate you letting the community know about ensuring your device has run proper updates. This is key for an optimal experience!

      Thanks again for being apart of our Surface family, we're happy to have you!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Almost the perfect 2-in-1. Better than expected

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    Posted .

    I've been eyeing the Surface Line of Laptops hybrids for some time now but could never justify the price. I might as well purchase a 2-in-1 laptop with more speed and Hard Drive size. I already own the new iPad with iPencil for half the price of a laptop, but I wanted something mobile and with full Windows. In comes the Surface Go and I wanted to see if this is what I was looking for...and YES IT DOES. I did a lot of research on the Surface Go to find out about the specs and to see if it really meets my needs. The Surface Go is exactly what I want and need...but with a few things I don't like. I initially bought the lower end model of 64GB and 4GB memory for $399, not to mention having to purchase the detachable keyboard for $99 (I didn't want to spend the extra $30 for the Signature cover) since I was getting the Arc Mouse also (another $70). I already owned the Bamboo Ink and decided not to purchase the Surface Pen. Although performance for the lower end model was great, I realized that I did need more space on it and ended up returning it and opting for the 8GB memory and 128 GB HD. There was a noticeable difference in performance to justify the extra $150. After playing around with the Go for the past 3 weeks, here are my thoughts: Pros: -You run FULL WINDOWS. I get Full access to my Microsoft Office which was the deal breaker. The iPad/Android versions are great, but limiting. With the Surface Go, everything I see on my laptop transfers onto my Go which is pretty neat. I can go to Starbucks and continue working where I left off, just a smaller screen. -Performance. You are running Windows S mode and can set up to run regular Windows if you wanted to download 3rd party apps. I actually like S mode as you save on your battery life and it feels good having that kind of protection. The 8GB memory is very noticeable compared to the 4GB version, especially if you multi task or using Adobe photoshop. -Screen: Some reviewers are not to happy with the 1800-1200 resolution, but I feel it looks great. -Battery: Running S-mode, I've clocked close to 8 hours. You cut that in half when you turn off S-mode. Just something to think about. -Expandable HD: MicroSd slot is found under the hinge. Tucked away and out of site. -Speakers: two front facing speakers are found on each side of the front screen. Good sound quality. -XBox One support: I have not done so yet, but it seems like you can play your XBox One games on the Surface Go and can connect your XBO controller as well. Cons: -Cost. At the end of the day I spend over $700 for the entire Surface Go experience. It can be argued that I could've bought an iPad Pro with that amount, but having full Windows was the deal breaker for me. It is costly, especially if this is supposed to be the Surface-on-a-budget line. -Accessories: It's only been out for a month and accessories are slowly trickling in. I bought an Urban Armor Gear metropolis case and it is perfect with the Go, along with a Tempered Glass screen protector. I know more are on the way, but it is taking long. Apple seems to have all of the accessories available at day of launch. -Apps: this is more Microsoft's fault than the Go, but the Microsoft App store is abysmal. Earlier this year they stopped supporting the Kindle App for new downloads. I'm able to use Kindle on my laptop but not the Surface Go. Also, there isn't a Google Play app for you as well. Overall I am really happy with the Surface Go. I am using iTunes on it and full Microsoft Office. I like the mobility that it provides me and can use it either as a tablet or computer. Just a few things I wished they were able to do, which is why I did not give it the full 5 stars. It is indeed the almost perfect 2-in-1 in my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're ecstatic that you're loving your Windows 10 experience in combination with your recent purchase of the Surface Go! This is a great device for taking your projects with you on-the-go. With your Microsoft OneDrive account, accessing your files in the cloud is a breeze, allowing you to switch between your favorite devices with ease. Thanks for leaving such a detailed account of your experience so far. This is really helpful for those looking into our most portable design ever.

      In regards to the kindle app, you may be able to download the PC version of the app from Amazon's website. However, you may need to switch out of Windows in S mode in order to do this.

      We're thrilled you're loving your experience so far. We're sending your input up to our team. Thanks again for going above and beyond with this review!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Don't be afraid of the base model

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    Posted .

    So I took a chance on the base model and to be honest I wasn't expecting much being that all the tech blogs reviewed the 128 SSD/8GB version and pretty much said to disregard the base model due to it having only 4GB of RAM and slower eMMC storage. However after using it for a couple of days I must say I'm very impressed with how responsive and capable the base model is. The eMMC storage may not be as fast as the SSD but that doesn't mean the end result is a poor user experience. I've left Windows 10 in S mode so far and don't see a need to switch it off. Now if you plan to do more with the machine like using Chrome and installing applications that aren't in the windows store then you may want to purchase the 8GB model, but other than that the 4GB machine is pretty capable and something to be considered. Windows Hello is quick and easy to setup and works flawlessly. Powering the machine up and logging into windows doesn't take long at all. We are talking a couple seconds here. 64 GB doesn't sound like much these days but after installing a few apps from the store and an OS update I have 39.0 GB left. Plenty of storage for my needs and if I need more I can always add a micro SD card. The build quality is excellent and what you come to expect from a surface product. The display is crisp with sharp text and nice and bright. The 10 inch screen is the perfect size for using on the go and if needed one can use a dock or adapter to connect it to a larger screen. The type cover while shrunken down some has been a pleasure to type on. Didn't take me long to adjust and the track pad is a nice size as well to a point where I didn't feel like I needed to grab my bluetooth mouse while using it. Overall the 4GB RAM / 64 GB eMMC model is definitely worth a look and not a waste as these tech blogs say. Its easy to assume that it's not worthy without actually using it. Like I said, I was initially skeptical and expected to exchange it for the higher priced model but after using it I don't feel I need to at all. The higher priced model might even be overkill for some. When I need to do something that requires more power then I'll grab my 2013 macbook pro or use my alienware desktop but for on the go and/or portability I'm definitely leaving my macbook at home and taking the surface go. In closing I'm impressed. Great job microsoft.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear that the Surface Pro has impressed you with its outstanding ability to perform on-the-go. For being our most compact machine yet, the Surface Go certainly packs an impressive amount of power! We're proud to make rave worthy products that our customers can utilize fully to get day-to-day tasks done in a snap. Thanks for leaving such an incredibly thoughtful review for the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very portable, yet smooth (4GB/64GB)

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    Posted .

    After reading many tech reviews of this product, I was initially hesitant to purchase this product because of its apparently low performance "Pentium Gold" processor and its eMMC storage. I could not justify paying for a Surface Pro 6 as I needed something lighter and do not need an i5 to watch videos and run Remote Desktop (this buy is intended to be my secondary computer). Therefore, I felt compelled to take a chance on this one. Built: Very well built with rounded edges on the back that make it easy to carry and use in tablet mode. The bezels are a little thick, but that makes it well suited to be used in the tablet mode. The screen has a very good resolution for this price point, the inclusion of a USB-C makes it very easy to connect to an external monitor if needed (I don't have the expensive Surface Dock, I just use and HDMI to USB-C converter), or sometimes even as a charging port. Software: For the first couple of days until my Type Keyboard arrived, I experimented in the tablet mode while still in the 'S' Mode. It worked quite well, the touch is very responsive and the on-screen keyboard is not bad. Turned out I wasn't a big fan of the 'S' mode - I needed Cisco Anyconnect to use Remote Desktop, and therefore ended up switching to Windows 10 Home which is free and extremely easy. I downloaded Chrome, and this was not at all optimized for touch. The virtual keyboard does not even show up to let you type - in fact, I realized that apps not from the Microsoft Store don't work well in the tablet mode. However, this wasn't at all a problem for me, as my Type Keyboard arrived soon and then I did not really use the touch mode very often after. Performance-wise, there was no difference for me in the S Mode or normal Windows. When attached to the Type Keyboard, this device is an absolute joy. The keyboard is surprisingly spacious for its size. The trackpad is great. All the third party apps work just as well as they would on any computer. I sometimes have 20 tabs opened in each Edge and Chrome, but haven't noticed any lag. Bottomline: The tech reviewers on Youtube really think about photo/video editing and gaming when they review such devices, forgetting that most people just use gadgets for ordinary Microsoft Office or multimedia browsing. This device is great, if that is one's need. If i ever need more real estate or processing power, my i7 MacBook Pro is what I would use. Yet, the other 90% of the time, I will be using my Surface Go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Let us be the first to say; wow! what an incredibly detailed review of your experience so far with Surface Go. We're so glad you decided to give it a try. We're thrilled you have found this to be the perfect fit for your needs. Between its impressive performance as well as versatile design, Surface Go is the perfect device to help you accomplish your day-to-day tasks, from wherever you like to work. Thank you for raving about your experience to the community! We hope you continue to enjoy your Surface experience.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    This is my fourth Surface

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    I love the Surface tablets! I have one of the originals, an RT. I love the versitility of being able to remove the keyboard and I use the pen all the time. I have a Pro 3 and a Pro 4. I teach at the college level and it was getting difficult to stand and write on a chalkboard or whiteboard because of some physical limitations. I used Word initially with the pen and project my notes during class to the screen but it started to crash so I moved over to OneNote. I don’t have to deal with tons of files anymore either. I just delete the folder after the semester ends. I save a pdf and upload my notes into the LMS so student can use them to check thier class notes or review my notes if they miss a class. I bought the Go on vacation and will admit that it was an impulse purchase. At $399 how could I pass it up. I needed something to read e-books, my Kindle Fire just wasn’t cutting it anymore. The GO is light so you can toss it in a purse and literally GO. So, why only 4 stars, well, it comes with Windows in S mode, which means you can only download Microsoft approved programs. They say it reduced the probability of geting viruses, but it really only takes a quick web search to find out how to get it out of S mode. As with any device you access the internet with, use some kind of virus protection! Another drawback is that it doesn’t have a USB port so you are OK if you keep everything in the cloud and have a wifi enabled printer. Which I do. I just bought a converter so I can plug in a VGA cable or a USB thumb drive. It does have bluetooth so you can use a mouse. You also need to drop a pretty penny on a Surface pen , type cover, and a bluetooth mouse if you want to really use it to its full potential.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you so much for sharing your experience with us! Receiving your feedback helps us be better for our you in the long run! Plus, we're delighted you've had such a positive experience with the Surface line of products!

      You probably already know this but, in case not, your Surface Go can connect to a Surface Dock! The Surface Dock will connect to your Surface Go via the charging port and will allow you to connect to USB, USB-C, auxiliary, and a handful of other devices. Check it out here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910

      Cheers to your productivity!

      Sincerely,
      Jo
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Way to GO Microsoft

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    Posted .

    Check the web for full reviews. What you need to know...great form size factor, yes...buy the ms keyboard for it...No, other ms keyboards will not connect to it. It comes with Win10 S mode enabled, can change to plain Win10 mode if wanted. Think of S mode as having a Mom watch over the kids so they don’t install things on the device that Windows feels might not work well, are not user friendly else may be software that is not safe. Windows store apps offered are much less then apple store though for it’s size and purpose one can get by in Win10 S mode. You are not doing CAD design on this thing. Chip is fast enough, 64 build in memory and memory type is fine and fast enough with enough space left on it from the factory. Install a memory card if you wish, super easy to do and you can move any new apps installed to it instead of internal memory. Honestly, I don’t know that I notice any speed difference if app is ran from internal memory or card. Might be a tad slow during any required initial updates from the mothership MS though once you get past that part she is a smooth and too me fast enough tablet. Probably the model with the SSD internal memory is a drop quicker to download updates or open/close apps else save files though maybe we are talking a few seonds here or there. Unless you need the extra size that a 128gb ssd storage offers I would say stick with the 64gb model. After all both use the same system chip. Screen is very sharp and nice. It is about a perfect size, you can remove the ms keyboard and almost use it as an ipad. Better actually, yet still have a full on Win10 device, with touch screen, and a dang very good ms keyboard to boot. If you can find one on sale I vote GO buy it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're impressed at the amazing detail you put into this review for the community! We're delighted you're loving your Surface Go experience so far. As our most portable device to -date, taking your projects with you on-the-go is a breeze! Thanks for sharing your honest experience with the community, as reviews like these are very helpful!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    great computer for on the go

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    Posted .
    Owned for 3 weeks when reviewed.

    I have always thought about buying a surface product. However, I thought why would I need another smaller computer when I already have a laptop that is functional for my needs. Then many moons later along comes this new surface product. For the past year whenever I would come by best buy to buy something, I always ended up in the computer section and my eyes kept leaning toward this product. I initially bought a tablet thinking it would be all I would need if I decided to just lounge around my sofa to watch netflix and what nots. Then I just decided to take a chance on this product. I am planning to take some classes starting next month and needed something that was portable enough to take with me. I have to say this product is great. I am writing this review on my surface as we speak. I have read reviews where in which battery life is short and the speed is slow, but I dont see that it is that slow at all as many have said. The reason being is that as you use any product over time all things will slow down. Yes it is not lightning fast but it does the job for me. Many seem to compare this to the apple tablets, which maybe faster and better graphics and what not but people have to understand this is not a tablet it is a small compact computer. It has a USB C port and has a micro SD slot so you can add more memory to the device. Also it comes with office product so that when you have a presentation to make, you can take this little device with you to do your presentations. Speakers on this product are good but not fantastic as is on my laptop (ASUS) and or samsung tablet I bought a while back. It is not as crisp and sharp but gets the job done nonetheless.. Finally, anyone that has a desire for a tablet to down load movies and what not this may not suit your needs. However, if you are in the need for a small second computer to take with you to school for taking notes or to work this is the best product that you will ever use. I am not advertising for microsoft, this product just speaks for itself. The key board is small and some getting use to but love it love it love it. I am glad that I took a chance on this product. I use this more now than my laptop. Battery life is short, but long enough for me to get my work done. Oh another great feature, it has a kick stand so I dont have to hold it in my hand the hold time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, thanks for leaving a fantastic review for Surface Go! We're absolutely thrilled you've been enjoying your new device, and we're confident that other members of the community will find your thorough feedback useful in their decision making when deciding on the right device for their needs! To help with your battery life, we have a great resource on maximizing your battery's potential here: https://aka.ms/AA4r434.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Premium Quality, But a tad underpowered.

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    Posted .
    Owned for 2 weeks when reviewed.

    The Surface go benefits from everything Microsoft has done creating a premium full windows experience in a tablet form factor with their surface line. But this time in a budget price without losing the features the line is known for. Though the pen and keyboard is sold separately unless you get the specific bundles available. Where the Surface go falls a little flat is its Pentium Gold processor. While the processor is strong enough to run windows and a lot of applications without much issue. Though don't expect to have a smooth experience with more greedy applications like photoshop or premier. IF you get the Go, remember it's not a laptop replacement, it is a companion device. Meant to get you through when your away from your daily driver. It runs office applications very well, can do some light gaming and a fair amount of older games really well. Don't get me completely wrong however, if you get the 8GB Surface go, you can have a decent experience in Photoshop if your ok with it taking a little more time to apply filters, and stay away from the more complicated brushes, but it really isn't a device meant for that. In my experience with it, it makes a great note taking tool, general content consumption and light work. I got the pen to go with it for sketching and hand written notes, and will eventually get the type cover just so I can save space in my bag from carrying the bluetooth keyboard I have around. All in all I give this good marks, its a snappy little device that works great so long as you understand and work within its limitations. But if you need a lightweight portable full windows experience to get your work done, than the surface go is a great choice. If your a Mac/Ipad user, this won't make you change your desired ecosystem if your already invested in that, but for people coming from general windows computers and android tablets/phones this can be a surprising breath of fresh air having access to your desktop applications on the portable tablet device. With a good internet connection and some remote desktop software it can also be a portal back to your home desktop to take advantage of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mini Surface

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    Posted .

    I haven't had any issues since I read before I use a product so that I know how to use it. 4 GB is plenty of ram for the average user, in fact Windows 10 automatically keeps free ram available and makes adjustments as needes to keep the device running smooth. I have had no issues at all since my applications are installed on my 128GB high speed SD card I installed that cost $29.00 on sale. I also have it set to automatically clean the eMMC drive once a week and I clean it myself after updates, I have 34GB free on my main drive out of 58 (64). I write on the screen all the time with the Surface pen without issues after calibration and the OS recognizing my handwriting. Chrome runs great after going into settings to make better adjustments. I also use the task manager to prevent unnecessary startups and made adjustments to create a very useful and convenient alternative to carrying my iPad and Surface Pro 4. You can read online how to make adjustments and keep things clean to get this little computer to work great. 64 GB is plenty and 4 GB of ram is plenty as well, 1.8 GB is usually fre on mine even when using Stagelight Music and Chrome. Learn to read and follow directions, it's a great device for those who do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing some helpful tips with the community! We're thrilled to hear you're loving the specs of your Surface Go so far. It sounds like you have found the perfect solutions for utilizing external memory on your device. Don't forget you can always use your free Microsoft OneDrive account to store even more files using the cloud. We hope you continue to enjoy the uniquely portable yet powerful design of Surface Go.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    So far impressed

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    Posted .

    I have an older model iPad and was looking to update to a new model. The new iPads are just a bit faster and lighter and use the same mobile OS as my older iPad. I was looking for something that runs a none mobile OS plus can run the full Microsoft Office Suite in a compact form. To be frank, I was never a fan of Microsoft Windows especially Windows 10 which to me is just too cluttered but Apple products have become just too expensive for what you get. A friend recommended Surface Go and I read many online positive reviews. I went to the Best Buy store and tried the Surface Go out and actually liked it - especially the size and light weight. I went ahead and ordered the 4G/64G model with the keyboard and pen (black pen was $10 cheaper on sale). I plan to use the Surface to write resumes, take a few online courses, surf the web and go on a few social media sites - no heavy work. I've had the Surface Go for a little less than a week now and have used it everyday. Its not super quick but its no slouch. Its handled work documents, excel spreadsheets, online courses with video with zero problems, no freezing, no lock ups, no lag. Very responsive using the pen and the attaching keyboard. You can also add a mouse too. Easily connects to WiFi and Bluetooth. It also super portable. So far, I'm very happy with it and actually impressed. The reasons why I gave it 4 stars are the following: 1) can get costly adding the keyboard and pen. 2) Microsoft app store is well horrible actually dismal. 3) Windows 10 still cannot compete with Mac OS in terms of ease of use and simplicity.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your Surface Go experience with the community. We're so glad this has been a great fit for you so far. We're very proud to offer our customer big productivity all in this beautifully packaged lightweight design. We appreciate you sharing your honest feedback as we are constantly striving to listen and respond to our customers needs. We hope you continue to love all Surface Go has to offer.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

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