Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,142 reviews
Rated 5 out of 5 stars
Worth the price
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents mounted out TV, connected speakers and made sure everything was working. Showed us how to use everything and connected our different accounts with like Hulu, Disney plus etc..
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok, these two were so fantastic-- incredibly kind & helpful! They arrived on time, were efficient with the timing of setup, did a fabulous job mounting the TV & soundbar onto our NYC pre-war building brick wall and even cleaned up afterward. They spend time showing us how to work everything on the TV- how to navigate, login, how to use the surround speakers & subwoofer. Honestly, it was such a pleasant experience & they gave me their contact info for any future needs. Highly recommend this service & so happy to have purchased the Total Tech membership to get this service as part of membership.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great service. Everything they did was spot on. I will definitely have them back for any additional work in the future. Took them about an hour to do it all. Asked them to set some features up the way I wanted and it was no problem for them. Total professionals.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All the three techs that came were very professional and very good at what they do.
Dale, Justin and Cassy
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad Gets It Great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were quick and efficient. They had all the equipment to test it properly and set it up on my phone.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad not 3rd party
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great job adjusting to my schedule and provided excellent service. Use Geek squad not a third party installers, the guys were knowledgeable and did quality work
I would recommend this to a friend
Rated 5 out of 5 stars
sonos setup
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent work, answered all my questions and a really nice guy!
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional! great help and complete instruction on how to use things properly!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician quickly and efficiently installed a mechanism that allows my husband, who has a hearing issue, to hear the dialogue from TV programming directly into his hearing aids.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad install
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician did a great job connecting and setting up our Sonos speakers.
I would recommend this to a friend
Rated 5 out of 5 stars
Fast and Effective
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad , Steve and associate , provided a very efficient set up . They coached me enough to get things started . I find the owner( me) has to experiment with the system to get the hang of it and I have . They answered all my questions and gave me a follow up number , which I have not used yet . Steve was great at offering suggestions for improvement add ons , like mesh extension , additional speaker placement and type . I have placed my next order to take advantage of significant discounts that expire in 6 weeks
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad mounted our new tv over our fireplace. The guys were knowledgeable, polite and very helpful. Answered my many, many questions very patiently!