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Customer reviews

Rating 4.4 out of 5 stars with 396 reviews

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    Rating 3.9 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 396 reviews
  • Rated 5 out of 5 stars

    Norton is hands down the best to protect you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this every year for me and my family devises so I can have a piece of mind that we are going to be protected year round. No stress or worries about someone getting your info with Norton because they got you back. And PS if you buy it around Christmas time you will get it like 80% to 90% off of the regular price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton is reliable and easy to install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton antivirus for over 10 years and appreciate the ease of installation for all of my family’s computers. No issues and the protection has been excellent. I can’t remember a time that Norton has missed some type of intrusion or compromised system component. Overall, very pleased with the product and its features. VPN sometimes was tricky with certain sites, but usually easy to configure to bypass, allow, or disable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I’ve been using Norton for twenty years. To me theirs none better.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices, Vpn

    Rated 4 out of 5 stars

    Review: Norton 360 Premium (10-Device) Antivirus I

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Multi-device Coverage: Being able to secure up to 10 devices provides great value for families or small businesses. Integrated VPN: The built-in VPN is an added layer of privacy, especially beneficial for users who often use public Wi-Fi networks. It provides an encrypted tunnel for online activities, reducing the risks of eavesdropping. Dark Web Monitoring: This feature is increasingly relevant given the rise in data breaches. It proactively checks if user’s personal information has been compromised and is available on the dark web. Familiar User Interface: For those acquainted with Norton products, the interface remains intuitive and easy to navigate. Cross-Platform: Supports all major operating systems, ensuring protection regardless of the device type. Cons: Performance Impact: While Norton has made strides in reducing system overhead, some users might still experience slight slowdowns, especially during full scans. Cost: Though the package offers a lot, some might find it a bit pricier compared to standalone services for VPN or antivirus. However, the combined package does offer convenience. VPN Limitations: The built-in VPN, while handy, doesn't provide as many customization features as dedicated VPN services. Those seeking advanced controls might be left wanting. Verdict: For those seeking an all-in-one solution, Norton 360 Premium provides a robust suite of security features that covers the bases for most users. While there are some minor drawbacks, the convenience of having antivirus, a VPN, and dark web monitoring in one package can't be ignored. It’s a solid choice for users prioritizing convenience and broad protection. However, power users might want to consider dedicated solutions for specific needs.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Multiple devices

    Rated 5 out of 5 stars

    Secure, Private, and Protected with Norton 360 Pre

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is a top-tier security solution that offers peace of mind for all my devices. The VPN feature is a game-changer, providing secure internet access on my phone and beyond. This software suite, compatible with Android, Mac OS, Windows, and Apple iOS, is a one-stop-shop for internet safety. It’s easy to download and activate, thanks to its digital availability at Best Buy. With a year-long subscription, I get continuous protection without the hassle of monthly updates. Whether it’s warding off malware or keeping my data away from the dark web, Norton 360 Premium delivers. Highly recommended for comprehensive digital security.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Multiple devices, Price

    Rated 5 out of 5 stars

    Very good anti-virus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second purchase . Super easy to install and overall easy . Good price . 5 devices . Would by again . Secured and protected device .

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price, Protection

    Rated 5 out of 5 stars

    Great product great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase! It was a great price and it is protecting ALL my devices. It was very easy to download and set up, it is easy to run scans and to know I am protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Useless

    Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does the job quite well protecting my devices. It does periodically ask me to purchase other Norton products as well so that can get annoying. My main complaint would be that it blocks me from torrenting, even if I add a rule to the firewall, it immediately removes my torrent client.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn

    Rated 5 out of 5 stars

    Innovative and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides excellent protection against viruses, malware and other computer "evils". I've been using Norton for over 11 years and with the implementation of new features such as VPN, password protection, and online cloud storage, this is one of the best products out there. I highky recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    Computer protection at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years. Very satisfied. Easy download of the product with link provided by Best Buy. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Multiple devices

    Rated 5 out of 5 stars

    Best device protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton360 has never failed me! It's easy to download from purchase & just as easy to add multiple devices! I love how you can see which devices are on your account and delete the ones you're no longer using. I definitely would recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I have been using it for years and Norton has always done an excellent job on protecting all of my devices and I have been recommending this product to others. Thank you Norton you are simply the Best.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Vpn

    Rated 5 out of 5 stars

    Best price for this kind of thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Xfinity stopped giving Norton for free, deciding to buy this one was the best option! It keeps your settings from before (if you use the same account/email) so it's super easy to work with, just input the code and you're set! This one comes with the option of telling you (and other emails if you want) if your passwords and stuff were seen in the dark web. Useful for being a smooth antivirus with an easy to use VPN, cleaning, and internet safety.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WAY CHEAPER THAN SITE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and immediate download! Key comes in the confirmation email. Just don't forget to turn off auto renew in your account so you won't be charged the exuberant prices for renewal!

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 5 out of 5 stars

    Great product, bad download function.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software itself is excellent. It is easy to configure but I cannot say the same for downloading the software. I was not able to download via Best Buy's digital library after purchase. The directions emailed to me by the help desk were not helpful. Thankfully, I'm a techie who will keep "chipping away" at a problem till it is resolved. My solution was to download, from Symantec, the trial copy and then enter the license number supplied in the Best Buy order email. If I had to rate the product based on ease of downloading, my rating would be a 1 (unsatisfactory).

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    LONG TIME USER OF NORTON

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for many years and never had any problems with security. Long time ago I did have bugs with the program, but the last ten or so years it's been as smooth as silk. Best buy had completive price, plus getting it digitally was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Auto renewal

    Rated 5 out of 5 stars

    Norton 10 device on sale for under 40 bucks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at a great price for under 40 dollars. Then turned off auto renewal. Next year I plan on buying again from Best Buy the next time it is on sale and continue my license that way instead of Auto Renewal. Every time I login to my computer I get a push notification on my phone if this was me, great extra login protection.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended for 10 devices and a VPN windows and Apple

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the 10 device included. Easy with the digital download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regularly Updating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a customer for many years, my familiarity with Norton adds to my comfort level, but not to the point of being careless. Using a fingerprint to protect passwords is comforting, because it cannot be "guessed" by anyone. Phone, laptop or tablet can be protected.

    I would recommend this to a friend