Customer Ratings & Reviews

I've had a number of headsets in my time. I've had the LG Tone Pro, the Samsung Gear Circle, and the regular Level U for in-ear listening. I've also had a pair of Beats Solo, the Samsung Level Over headset, and the Bose QuietComfort 2. This headset absolutely destroys them all in sound quality. First, a caveat: This headset can work with anything but to be honest, it's designed for Samsung products due to two things: The Samsung Level app that it uses, and the fact that the Galaxy Note 5 and the Galaxy S6 Edge+ are the only headphones that can take advantage of what's called the UHQA (Ultra High Quality Audio) technology for true 24-bit audio. Why is that, you ask? Honestly, I think it's because the latter two phones have Bluetooth 4.2 and the previous models such as the Galaxy S6 only have Bluetooth 4.1 so there's that. Or it could be planned obselescence, which also wouldn't surprise me. Regardless! Back to the sound quality. The sound quality is, simply put, incredible. It's hard to describe sound quality in words but I think the phrase "It sounds wider, more full, and more rich" is the best that I can use. The UHQA, when enabled, really makes the sound seem as though it's much more dynamic as though you're really there inside a concert hall. The bass sounds incredible and it can even be enhanced through a preset in the Samsung Level app (so can everything, it even has an equalizer so you can individually tune it). I have a FLAC version of Adele's "Hello" that I use to test various headphones and this is the very first time that a headset hasn't distorted, warped, or downgraded the bass when the music rises. I read some reviews which said that the headphones aren't very loud but trust me when I say that they're completely incorrect - these can be VERY LOUD. You won't have a hard time hearing them in the noisiest of environments. Anyway, the sound is the best I've heard on any headset I've ever tried or owned so long as you have the Note 5 or S6 Edge+. If you don't own those, I can't comment upon the quality. As far as comfort goes, they're considerably light and rest very gently on my shoulders. The plastic isn't very flexible so do be aware that on very slender peoples' necks they might look a bit big. The plastic it's made from feels sturdy enough. There's also a little magnet on the back of each headphone so that they can clasp together. The magnet even starts or ends phone calls when pulled apart or put together, respectively (same with music you're listening to). It comes with four pairs of earbuds - one is pre-installed and regular size, then it has three more pairs in Small, Medium, and Large in case your ears canals are shaped differently. I take these on a jog routinely and they aren't prone to falling out IF you keep your head straight, however, they will definitely begin to fall out if you turn your head left or right. Perhaps adding some third-party earbuds that are designed NOT to fall out will help with this, as I've seen other reviewers comment upon. There are buttons on the side for volume and the headset can be turned on or off with a switch on the back. Try tucking these under your collar when you're at work. They disappear or look like an unusual little necklace, it makes them far less noticeable if you're going for low-key. Battery life is excellent. They have noise canceling for phone calls which can be toggled on or off, and this does have an effect upon battery life, but even with it on they last me around 9 hours before I have to charge them. I typically go about 3 days of moderate usage before charging, and it takes an hour or two to charge (I don't know exactly how long because I don't pay attention when I'm charging them). All in all, these are the best headphones I've owned. Though I do wish the plastic was a little bit more flexible, it doesn't bother me enough to knock off a point. I highly recommend these above all other in-ear headphones on the market if you have the Note 5 or S6 Edge+ because I can't reiterate enough how wonderful the audio quality is with UHQA enabled.

This headphone has good battery life, easy to connect, good sound, when I want to listen to a show or something else on my iPad but not share the noise. I tried a few others I didn’t like as well but settled on this. The price is much better than some and 100% satisfying. You won’t ‘drop’ them with the comfortable collar and they hold together (Magnets) so they don’t flop around while u r moving. I use them with my phone for music when I’m out for a walk...good item.

My first set had to be returned because the cord lengths of the earpieces were different. Other than that, it was a very solid purchase. Very good sound - especially if you have newer Samsung phones. Good wireless connection. Decent battery life. Form factor needs a little getting used to, but once you make it a habit of putting it on in the morning, you forget it's on your neck when not using it. I've never had it fall off. Overall, I am very satisfied with the product.

Recently purchased after missing out on free offer from Samsung. Luckiky my Samsung phone has the option of Adaptive Sound & UHQ Upscaling that completely enhances the sound quality! The depth and overall sound quality of these ear bud style headphones is fantastic! I prefer this style (ear buds) for the comfortability and being totally wireless makes them almost unoticeable. Very happy with them especially since Best Buy priced matched to save me 25%!

I have had countless wired headphones and even an over-the-ear wireless headphones... I still wasn't getting what I needed. I bought these and they are comfortable in my ears (which is a big deal) and fits comfortably around my neck. It also seamlessly pairs with my laptop, S2 tablet, and my S8+ phone making switching sources a piece of cake. I can wear these all day and they are definitely worth the price!

Easy to hook up to android, holds charge well, haven't had it fall out of my ears at all. Indicator lights green when fully charged and also vibrates when ready to sync so you can keep it around your neck. Functions limited to answer/hang up/play or stop music and controlling volume. Putting the phone on hands free let's me know who is calling or texting. It might be my phone, but it won't respond to oral commands. Can use far from phone unless obstructed by a building. Noise cancellation leaves something to be desired. I have to turn the volume up to drown out outside noises, but I do want to hear traffic while driving anyway. Call quality is very good, no problems hearing from either end.

I love these headphones. I was concerned, being I have not use wireless earphones before, about sound quality and bass. But wow, these sound awesome. When mowing and listening to music, I don't have to worry about cords getting tangled and ripping buds out of my ears. They fully charge in about 2 hours, and last over 8.

these would have gotten 5 stars but the included description that it's noise cancellation headphones is false. it blocks out noise just from the earbuds being in your ear...it doesn't cancel anything from what I can tell. the description should be updated to remove anything about noise cancellation since that was part of the reason for my purchase. sound quality, battery life and comfort are all good.

Great sound, cool features and a companion app that works well. If you have a samsung phone even better. At the gym i can have my text messages read to me. Awesome and invaluable. And I got these at a steal of a price. The only con is the design. Earplugs fit well, I just prefer an in ear hook, or seal. Surprisingly there is little or no fuss keeping these in, even while kickboxing.

I got these literally right before going to the airport for a trip. Luckily they had enough charge on them to get me through the day. I put them on when I got on the plane, turned on one of my podcasts and woke up an hour later... But in all seriousness, the sound quality is very good for bluetooth headphones. And since I have these paired to an Android phone, the app gives you some extra features like automatically answering and hanging up the phone when you connect or disconnect the magnetic clasp and various other sound control features. They are very comfortable, sometimes I forget they are hanging around my neck. All in all, I would (and actually already have) recommend these to anybody looking for bluetooth ear buds. You just have to understand that no bluetooth earphones will live up to the quality of a nice set of wired headphones, but these do a good job of trying.

Today I received my amazing headphone I'm using it with Galaxy S6 Edge .. excellent sound quality and Bass .. comfort and nice design .. I love it .. I'm happy to start new year with this amazing device.

I really like these earbuds but in my opinion even though they get loud enough for normal activities,they could be louder. I like to mow while listening to music and even though i can still hear my music over the mower, I would like them to be just a little louder.

Connected quickly to my iphone 7 plus great sound and rest grwat on my neck.

All the reviews I've seen were positive so I bought a pair. Only a few faults. Their kind of loose around my neck and there were no wing tips like in the reviews. A way to make them better would be to make the earbuds retractable and add foam tips. Battery life is great. They don't get as loud as I would like but the sound quality is good.

These Samsung headphones have really good sound a nice design and they are very comfortable. I use them all the time and I barely feel them over my neck. They also have a good range of reception. The only thing is the battery life is only about five hours on continuous use.

Bought in-store during Xmas sale. Main features I wanted were wireless connectivity (via BT on desktop PC, SGS7, SGTabS10.5), and sound capable of excellent jazz fidelity - mission accomplished! Added benefit/feature is being able to receive calls on my SGS7. I didn't want to pay more for ANC in these headphones since I knew I'd be buying earbuds that do a pretty good job of noise isolation vs. cancellation. After all, I also have the Level Over headphones with ANC. Thank you Samsung. I would and have recommended the Level U Pro AND Level Over to friends and family.

I've always used Samsung products because I find them to be superior to other products out there. These headphones are amazing, sound so good, the battery life is great and the charge time is so short! Would recommend this to anyone looking for Bluetooth headphones that offer better sound and better battery life than those overpriced beats!

Sounds great. I think anyone who's not an audio snob would agree. They seem to fit my ears securely, although I have not tried running with them yet...which is the primary reason I bought them. I will re-visit this review if I find that they don't remain secure while running. Battery life is about as advertised too.

Hate the fact that it gets cocked to one side depending on your activity i.e. bending over, stooping or crouching. Also may have a defective pair but 33 feet is a joke if you are close to any kind of metal object like a golf cart or car. I've had a problem with the music being choppy when my phone (samsung galaxy s7 edge) is in my pocket and my arm or hand or elbow pass over my pocket. I've had to resort to putting my phone in my shirt pocket to eliminate any interference. Annoying, may be defective I'm unsure. Also eargels suck, my right ear stays in most of the time, left ear all 3 sizes fall out just walking. Pros include sounds quality A+ high mid and low. Noise cancellation awesome except if it's too loud other party cannot hear you it's just mutes the microphone.

Sound great and are super comfortable to wear. They have motion detention actions! when you magnetize the earpieces together it'll automatically pause your music, and when you put the earpiece in your ear it'll auto answer your calls.