Customer Ratings & Reviews

I bought this to do my main floor. It works well. The only reason I did not give full 5 stars is due to the app. I have an issue getting it to work with my main Shark I bought before this one. So I am not able to use the app to schedule cleaning days or control this Shark through the app.

Its ok. It always bump hard to our door hard. But it works good at first we have hard time to connect o the app. But eventually we figured it out.

Off the bat I have to say this is certainly the fastest moving robot vacuum I have ever owned, further than that there are certainly some drawbacks although it is a good unit for what it is. I have primarily set this to run in max mode as I have two dogs and have a recurring cleaning setup a few times a week, my first issue is that the app never tells you if the robot is running or even if there was an issue during the run, (I came home once and it was stuck) which may be Android specific but it is good to know that the robot did run when you weren't around. Additionally, when you are home you are going to know it's cleaning as it will what sounds forcefully bump into walls and objects along it's path of travel, which also is a path I still don't entirely understand. It roams from room to room but back to rooms it was in with a smash sounds to follow. Nothing has even been damaged but it's something that took some getting used to. On my bare floors this unit did a very good job, even with two long haired dogs. I did clean the unit out multiple times the first run to give it a fighting chance because there was a lot of hair to be cleaned. I will say my area rugs didn't really see much of a difference and the part that saddens me the most are the corners of my house as there are still unfortunately dust bunnies about in those areas. Regardless of this the main parts of my floor are definitely clean and having a robot to do so is an added benefit, I just wish it would do a better job on my area rugs and in the corners of the rooms. I still think this is a good unit for the price and would recommend it for that reason.

I love Shark upright Vacuums, but maybe I am crazy but I am not a big fan of this Shark. It's mapping stinks. Just jumps around and bumbs into things every 2 seconds. As others have said the App stinks as well. My inlaws got a cheapo Roomba and it works great i think i would do more research next time.

This vac works pretty well. I cannot control it on my phone because my workplace is on a private wifi network and will not allow me to connect personal devices.

Won't connect to app. Spent almost an hour with Shark customer service who just did the same troubleshooting steps in the app over and over with me. Don't waste your time with this product.