Customer Ratings & Reviews

Pros: cleans really good Cons: it bumps into walls all de time and its loud

Very Noisy and Basic model. Not smart enought. it changes the direction when bumps in to something and never goes back to same spot to clean again.

To noisy, not enough suction, does not stop, goes forward to fast and bumps into furniture to hard

It's not the smartest vac, but it is fast and does vacuum very well for a bot vacuum. It is a bit loud.

Does a great job, it's kind of loud though. I like that it works on wifi.

I am returning it. Didn’t like it at all. It doesn’t return to the dock by it self like my old one. It bangs every where, extremely noisy. I put little things on the floor all over the house to see if was going to be picked up, when I came back from work it was dead in the rug and nothing was cleaned. Very disappointed.

Best robot ever used I 100% recommend! Just a little noisy but other than that I find no problem with it.

Nice robot vacuum but my small dog keep barking on it i have to return it

It does an OK job but misses quite a few spots. Its also noisier than I expected.

This Robot is extremely loud, it’s going back! Do not recommend. I had multiple and this one here so loud and hits every thing in its way.

Not good, compare to others, no extra brushes .Docking movement required 3ft X 2ft X 3 ft space. Too noisy when parking

Working great in house. Hard wood and carpet. Noise

I returned this. It is super loud and was scratching my hardwood floors.

For a long while now I have been thinking about getting a vacuum robot. First, they just seem like they would make a neat addition to the household, and second, you can just let them run and vacuum while you are doing other things, even away from the home. The opportunity came along to get the Shark ION Robot vacuum, so without really knowing what to expect, I ordered one. After getting it home and unboxed, I have to admit I felt just a tad intimidated. It seemed as though it was going to be quite a technical challenge to get the Robot up and ready to vacuum. But I was wrong. Shark has put a tremendous amount of thought into its quick start guide, so the whole process was extremely simple and easy. The first thing to do is find the spot you want to keep it docked. The footprint of the ION is a bit large, so I had to pick a spot that was open, but also out of the way, while at the same time having easy access to the floors. One thing I need to point out is that the large footprint is due in part to the need of the ION to have enough space to maneuver back into its home spot when it docks. That's just something to keep in mind. After getting it all situated, I let it charge over night. The quick start guide said three hours, but I was going to bed and I don't really know how long it took to get fully charged. But it was ready to go by morning. Before using it, Shark recommends downloading the Shark app, which I did. But as far as I can tell, the app is not necessary to actually use the ION. In fact, before I even connected the Robot to my phone, I let the vacuum run for about 30 minutes. It was interesting to watch as it would go until it encountered an obstacle, and stopped. It would do a little dance, turn around, and go again until it hit another obstacle, do it's little thing, and go again. And again, I did this without the aid of the app. Well, to be quite honest, other than being able to start the ION remotely, and defining a rigid schedule, there isn't much to the app. You can't use it to define boundaries, but I think this is a good thing because its ability to encounter an object and recover all on its own makes defining boundaries a bit superfluous. Don't get me wrong, I can see where under some circumstances it might come in handy, but for the most part I think boundaries are unnecessary. The final step is to simply connect the Robot to your home wi-fi, which I did. Wi-fi of course is needed to access the Robot via the app. The ION Robot has three touch buttons for controlling the unit...Dock - you push this button to cause the Robot to return to its docking station. Clean - this was mildly confusing only because I wasn't sure if it meant to clean the floors, or if it has something to do with cleaning the vacuum. It's for putting the Robot to work cleaning the floors. And finally, Max - this increases the Robot's suction power for cleaning carpets and other high maintenance areas. So, after letting it run for 30 minutes, I wanted to see how much it had accumulated in the bin. The Robot is fairly quiet, so I had a feeling its cleaning power was probably lacking. This silly thought lasted until I actually looked inside the bin. All I can say is that I am grateful no one else was around to see how much dust and pet hair it actually picked up! The bin was practically full. I didn't really want to, but I put it on Max and let it go again, this time for only 15 minutes. Yep, it picked up even more! The Shark ION Robot, from start to finish, is so use friendly that it requires absolutely no special tech skills to get it up and running. I love the fact you can just start it and let it go do its thing. You can use either the app or the onboard controls to initiate the cleaning cycle, increase the vacuum power, and return the unit to its docking station. As I said before, it isn't very loud, but even so, there is an option to put it into quiet mode (using the app) which allows you to continue using it when the noise might be a bit inconvenient. THE TAKE AWAY One thing to keep in mind is that the Shark ION Robot Vacuum is not the only vacuum you need unless of course you have very little furniture and keep almost nothing sitting on your floors. However, as a go-to vacuum for floor maintenance in-between deeper cleaning days, this is the one. It does indeed have great suction, and its picks up almost everything...and will not wrap hair around its rollers. All in all, this is one of the best investments you can make for keeping your home floors clean and presentable, and for keeping pet hair from making its way underneath your furniture. I highly recommend the Shark ION Robot to anyone thinking about getting one. It's a great investment, its easy to use, and it is extremely well made. Go for it!!