Customer Ratings & Reviews

I bought this to do my main floor. It works well. The only reason I did not give full 5 stars is due to the app. I have an issue getting it to work with my main Shark I bought before this one. So I am not able to use the app to schedule cleaning days or control this Shark through the app.

Its ok. It always bump hard to our door hard. But it works good at first we have hard time to connect o the app. But eventually we figured it out.

I mostly use this on hard surfaces. But, it works great on carpet too.

Off the bat I have to say this is certainly the fastest moving robot vacuum I have ever owned, further than that there are certainly some drawbacks although it is a good unit for what it is. I have primarily set this to run in max mode as I have two dogs and have a recurring cleaning setup a few times a week, my first issue is that the app never tells you if the robot is running or even if there was an issue during the run, (I came home once and it was stuck) which may be Android specific but it is good to know that the robot did run when you weren't around. Additionally, when you are home you are going to know it's cleaning as it will what sounds forcefully bump into walls and objects along it's path of travel, which also is a path I still don't entirely understand. It roams from room to room but back to rooms it was in with a smash sounds to follow. Nothing has even been damaged but it's something that took some getting used to. On my bare floors this unit did a very good job, even with two long haired dogs. I did clean the unit out multiple times the first run to give it a fighting chance because there was a lot of hair to be cleaned. I will say my area rugs didn't really see much of a difference and the part that saddens me the most are the corners of my house as there are still unfortunately dust bunnies about in those areas. Regardless of this the main parts of my floor are definitely clean and having a robot to do so is an added benefit, I just wish it would do a better job on my area rugs and in the corners of the rooms. I still think this is a good unit for the price and would recommend it for that reason.

Doesn't allow for newer 2.4 MHz wireless with newer security protocols, however you can changed from WPA3 and turn on dual protocols on your router after changing to WPA2 and setting it up, then will connect to device after the change back. This should save you about an hour of troubleshooting. Overall this is a great vacuum for the price, better than my iRobot used for the upstairs rooms, has higher suction and better coverage. I have never run out of batter on this thing and it covers the living room, dining room, kitchen and family room no problem.

I’ve had this vacuum for a month now & I love it. The only reason I gave it a “good” rating is because it doesn’t have mapping. I knew that going into my purchase however, with the price of this product mapping should be included for this model. Other than that it does suction well & it picks up A TON of debris. The app is helpful as well since I have a dog who doesn’t like vacuums — I go intro my room, shut the door and use the app to start the vacuum & it runs for an hour. Also you can set up a schedule for it to automatically run.

Have no complain about the vacuum. It was easy to set up and get running. Got it most and for most to get dog hair and so far its woking perfectly. The only thing that can get improved is that it gets lost when i send it to dock.

Great little vacuum, works very well sometimes it gets stuck under stuff, but it does notify you if it does with cute little thing saying” help me I’m stuck!! holds charge well and very attractive

Its ok, it cleans well, definitely gets the job done. But its random, it doesnt have mapping so it will vacuum a spot over and over.

I have had this vacuum for a while and does a great job cleaning the floors

It wouldn't connect to my phone, which is no big deal because other things I've bought from Best Buy didn't either. At least this one can be used manually by pushing the buttons on it. I'm past the "oh cool I can vacuum from my phone!" We can do everything from our phone-it's not that cool anymore. Easy to put together. It's not dumb, it has a sense of direction. Does it pick up a lot? Mwew. Do I regret my purchase? No. My pets do though. All in all, just another little invention to make us more lazy. Unfortunately for my laziness, I still have to sweep. Just not as much. In other words, it's aight- I recommend it.

Cleans up my 2 golden retriever hair great. Just have to empty it more often. I plan to upgrade to the one with the docking self cleaning one but this works perfect, especially for the price

Nice looking robot vac. Only wished it would follow a map to clean. It cleans in all directions doesnt really follow a path. Bounces from wall to wall, but does excellent in cleaning.

Vacuum works well but over time loses power we have noticed. All in all still nice to have extra help cleaning up areas that are missed.

Pretty good vacuum! Cleans well. However bumps into everything and goes anywhere randomly. No sense of direction

Pros: cleans really good Cons: it bumps into walls all de time and its loud

Does a great job picking up dirt and fur. Sometimes gets stuck around chair legs. Otherwise a great vacuum!!

Great vacum. Easy operations and does a great job.

It’s a good robot cleaner. Its goes long and do the job perfectly. It’s pick up more than the broom.

As a not so tech savvy person this is a great item to have. I call it my lazy girl cleaner. I’ll have it on while i’m doing other errands or going about my life. I can say there are some things that annoy me like how it takes forever to clean the whole house. When you send it to dock it plays around for a while before going back. I don’t like how it didn’t come with any of the tools it states in the manual are good for use to clean. Yet, I can’t complain because it does making doing cleaning easier. I can connect it to my phone & have it clean while i’m not home. It has its pros and cons but I like it.