Customers appreciate the ION Robot Vacuum for its affordability, cleaning capabilities, and ability to handle pet hair. It has strong suction, a long battery life, and a user-friendly app. However, some users find it noisy, lacking in mapping capabilities, and having issues with Wi-Fi connectivity and navigation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 312 reviews
Pros mentioned:
Battery life
Cons mentioned:
Navigation
Rated 2 out of 5 stars
Not the best but he does get it clean
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So this is my first “robot” vacuum. I named him Jeff lol. While his battery last for ever, his canister is very small and I usually have to stop him every fifteen minutes to dump it out. He also has got caught on my dogs tail repeatedly. The bristles on the outside that spin will continue to twist even after it wraps up. She’s an older dog and isn’t bothered by sound or machines. Now I make sure to put a boundary around her so she doesn’t get caught. Also he has zero sense of direction. He just kind of randomly moves around. Also when I send him to dock he retaliates and almost purposefully gets him self stuck. He will go to the opposite side of a room away from the dock and go places he never does on clean lol.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 3 out of 5 stars
Shrark robot
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Shark cleaning robot is a convenient addition to any home looking to simplify their cleaning routine. It excels in many aspects, such as efficient navigation, thorough cleaning on most surfaces, and easy-to-use controls. The robot's scheduling feature allows for automated cleaning sessions, which is a time-saver.
However, one notable drawback is its difficulty in cleaning edges along walls and cabinets. While it does a commendable job in open areas, it might require manual intervention to ensure complete cleanliness in tight spaces.
Overall, the Shark cleaning robot is a reliable choice for general floor cleaning but may require some extra attention in hard-to-reach areas. It's a valuable addition for those seeking a more hands-off approach to cleaning but should be supplemented with occasional manual cleaning for optimal results in edge areas.
No, I would not recommend this to a friend
Pros mentioned:
Suction
Rated 5 out of 5 stars
Shark Review
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Shark ION Robot Vacuum offers efficient cleaning with Wi-Fi connectivity, allowing easy control through the app or voice commands. Its compact design and powerful suction make it great for picking up dirt and debris on multiple surfaces, with up to 90 minutes of runtime. A solid, budget-friendly option for hassle-free cleaning.
No, I would not recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Love it!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mostly use this on hard surfaces. But, it works great on carpet too.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Nervous to buy but recommend 100%!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have 4 children & 2 dogs . This purchase has made my life SO much easier !! Recommend 100% . I have 4 bedrooms and this is definitely been the best investment . I was nervous at first wondering if i would need another robot for my house which is big or if it would be a waste of money , if i should purchase a more expensive brand . But so far only this shark is the only one needed . I simply recharge to finish the entire house! It even docks its self & will not fall down stairs etc ; I’ve had for 20 days & so far still works PERFECTLY!
I would recommend this to a friend
Cons mentioned:
App
Rated 4 out of 5 stars
Shark owner #2
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to do my main floor. It works well. The only reason I did not give full 5 stars is due to the app. I have an issue getting it to work with my main Shark I bought before this one. So I am not able to use the app to schedule cleaning days or control this Shark through the app.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
A must have!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picks up dust pretty good & and it is super easy to clean. The schedule feature in the app is great. I recommend it 100%.
I would recommend this to a friend
Cons mentioned:
App
Rated 4 out of 5 stars
app connection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its ok. It always bump hard to our door hard. But it works good at first we have hard time to connect o the app. But eventually we figured it out.
I would recommend this to a friend
Pros mentioned:
Suction
Rated 5 out of 5 stars
Simpler than most, but works great!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got this as a secondary vacuum for our carpeted 2nd floor. It doesnt have the bells and whistles as alot of the other ones do like mapping or spot cleaning, but it was a much better deal.
It does connect to wifi though so I can turn it in and off with the app or with my Google home which is very cool.
The suction is what's really great though, it works really well on carpet and gets all kinds of deep crumbs and hairs out.
Our carpets have seriously never looked this good!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 3 out of 5 stars
Shark Robot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Shark Robot works great and I have no complaints about its capabilities and convenience and it’s an extremely well made product. However, this just isn’t for me! I’m hands on and I vacuum in a pattern and The Shark is all over the place.
I would recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Really good.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this vacuum a couple of days ago, and I can tell you, it cleans really well, it does the job perfect, I will continue testing it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
R2D2
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent! No need for me to clean the floor. Just one click :)
I would recommend this to a friend
Rated 5 out of 5 stars
Invest!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Shark works wonderfully it can get stuck from time to time if you have a thick rug. The app works for me even from the office! Scheduling is more convenient during the week setting it on at a specific time. Highly recommend if you are a neat freak.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Shark
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reasonable price and works great. Vacuum is very easy to clean.
I would recommend this to a friend
Rated 3 out of 5 stars
Ok
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesnt seem like a very smart robo vacuum. More bumb navigation. Didnt like that. Suction didnt seem great. But seemed decent overall for the price.
I would recommend this to a friend
Rated 5 out of 5 stars
Shark robot vacuum
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shark it’s a Great brand, quality and price…
Excellent Delivery from Shipt , the driver Valita has a great costumer service…
I would recommend this to a friend
Rated 5 out of 5 stars
Little helper.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little helper. It was very easy to download the app and set up the schedule. I come home to a clean house. It cleans and gets back to its base. I am very happy with the purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Shark Vacuum
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality and best vacuum in the market. I have other vacuum brand and this one has been the best.
I would recommend this to a friend
Cons mentioned:
App, Navigation
Rated 4 out of 5 stars
A Quick but Not So Quiet Cleaner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Off the bat I have to say this is certainly the fastest moving robot vacuum I have ever owned, further than that there are certainly some drawbacks although it is a good unit for what it is. I have primarily set this to run in max mode as I have two dogs and have a recurring cleaning setup a few times a week, my first issue is that the app never tells you if the robot is running or even if there was an issue during the run, (I came home once and it was stuck) which may be Android specific but it is good to know that the robot did run when you weren't around. Additionally, when you are home you are going to know it's cleaning as it will what sounds forcefully bump into walls and objects along it's path of travel, which also is a path I still don't entirely understand. It roams from room to room but back to rooms it was in with a smash sounds to follow. Nothing has even been damaged but it's something that took some getting used to. On my bare floors this unit did a very good job, even with two long haired dogs. I did clean the unit out multiple times the first run to give it a fighting chance because there was a lot of hair to be cleaned. I will say my area rugs didn't really see much of a difference and the part that saddens me the most are the corners of my house as there are still unfortunately dust bunnies about in those areas. Regardless of this the main parts of my floor are definitely clean and having a robot to do so is an added benefit, I just wish it would do a better job on my area rugs and in the corners of the rooms. I still think this is a good unit for the price and would recommend it for that reason.
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Navigation
Rated 5 out of 5 stars
Quality Shark robot vac
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This reviewer received promo considerations or sweepstakes entry for writing a review.
ION Robotic Vacuum RV763 HIGH Quality robot vac:
1. Long lasting battery for whole house cleaning
2. Manual located at the Shark site
3. One year warranty
4. 3 total brushes
5. Dirt pick-up was excellent
6. Robust main brush
7. Cleans under beds and furniture without issue
8. Shark quality (premium brand)
9. Dust bin is easy to remove and clean
Setup:
Follow the directions exactly on initial setup. The assembly instructions are clear. The low profile cleans under beds and makes this a great choice for everyday whole house cleaning. Super-fast as this is not a snail. APP works fine!
Docking without issue and does not launch on power surges like my other two robot vacs (IAN storm tested).
Final thoughts:
This is a quality robot vacuum. Shark has a long reputation for making high quality products that are designed properly. They are dependable, reliable, user friendly, and at the right price point.
Cat whiskers are a little short but get the job done.
Was surprised it cleans as well as it does since this is one fast rabbit.
Pictures enclosed!
Overview
The Shark ION Robot is designed with a Tri-Brush System. Combining side brushes, channel brushes, and a multi-surface brush roll to handle debris on all surfaces, corners, and edges. Use the Shark Clean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.
3-brush types, 1-powerful clean: tri-brush system combines side brushes, channel brushes, and a multi-surface brush roll to handle debris on all surfaces
Completed integrated in your homes: Shark ION Robot senses ledges and stairs, avoids damaging furniture and walls, and maneuvers around potential stuck situations, truly knowing your home
Clean from your phone: Shark Clean app lets you start and stop cleaning and schedule your robot to clean whenever you want
Easy voice control: use alexa or google assistant to easily make the robot clean at your command in your connected home
120-minute run time: whole-home, floor-to-carpet cleaning for up to 2-hours
Built, Tested, and perfected: shark puts their robots through rigorous testing, performing thousands of hours of real-life use to give you a reliable, ultra-powerful clean
Deep carpet and floor cleaning
Wi-Fi control with Shark Clean app and alexa
Specifications
Dimensions: H 3.54 in, W 12.6 in, D 12.4 in
Dimensions
Product Depth (in.)
12.4 in
Product Height (in.)
3.54 in
Product Width (in.)
12.6 in
Details
Amperage (amps)
1.8 A
Appliance Category
Floor Care
Bag Type
Bagless
Battery Life (Max)
120 Minutes
Battery Type
Lithium Ion
Brush Bristle Type
Plastic
Cleaning Path Width (In.)
5.9 in
Color Family
White
Commercial/Residential
Residential
Filter Type
Vacuum
Floor Care Features
Multi Brush System, Pet Hair, Rechargeable, WIFI
Included Accessories
No additional accessories included
Material
Plastic
Navigation Path
Random Navigation
Number of Batteries Required
1
Product Weight (lb.)
9.92 lb
Recommended Surfaces
Carpet, Hardwood/Wood Laminate, Multi surface
Returnable
90-Day
Robotic Cleaning Type
Vacuums