Customer Ratings & Reviews

Overall the Shark robot vacuum gets the job done, but it does have it's quirks. It cleans quite well on hardwood floors and area carpets. I have noticed I've had to clean the dust sensors a few times or it won't use that function. It's located inside the cleaning port, it took me a few minutes to find it. It also has trouble clearing a bigger threshold in my house. I honestly am not faulting the unit, it goes over the other thresholds with no issues, it's just my bathroom one it has trouble with. The mopping is impressive, and I haven't had to do any maintenance to the station since I bought it, (Nov 2025). Hope this helps make your decision

This cleaning tool is fantastic on our hardwood floors, especially because I have kids and a dog. With a lengthy schedule and keeping your home cleaner, it’s worth the purchase.

We purchased a different brand of robotic mop and vac and returned *two* of that brand because we could not get them to self empty. Wish we had tried Shark 1st! have had the other brand's robovac for many years and loved it. But the newer model of mop and vac not so much.

Useful for keeping my tile floors clean while living with several pets that shed a lot. I got a protection plan with it in case my dogs damage it. So far it cleans very well with monthly dust bin maintenance and weekly mop refill maintenance. You can probably get by longer if you are not having it clean daily.

The best purchase I've made! You will never be disappointed. It works great! The rooms smells clean the next day! I even bought 2 one for downstairs and another one for upstairs! I'm very happy with my purchase.

I've had this for 2 weeks now. I vacuum and mop 4 days a week. I haven't had any issues with the Shark so far. It's nice not having to change the dustpan out for the mop head like the older Shark machines. I'm glad I bought this. I would do it again. Very nice sale right now.

Excellent vacuum and mop helper. Keep my gloss white floor super clean. The schedule and separate areas provide an easy, consistent, and worry-free assistant. I am purchasing a second one for the second floor. I recommend this item 100%

Works really well, vacuum power is decebt too, i still clean with more powerful vacuum once or twice a week, but happy with purchase. Bonus point for me is that it really dies not get stuck anywhere

Would very well, and we programmed it to clean during the night while we sleep. It has the house smelling amazing in the mornings!!!!

Replacement for our separate iRobot vacuum and mopper, this all-in-one unit has worked better that we expected

This has been the best investment. It was so easy to set up and to maintain. Cleans my floors without issues

It cleans well but the navigation software andvthe app are not the best

Bad luck with a Roomba i got for xmas a yr ago. Figured id try this one! It is Soooo Awesome! Well worth it! Saves me so much time and I have 3 german shepherds that shed constantly! Highly recommend!

It work great and easy to use. Only I had issue with package delivery and one got damaged. But after replacement, it was very nice.

Works great easy to use and set up and does a great job worth the $ and recommend

Great vacuum ! Would highly recommend! The mopping is not quite as good as the vacuum.

Exactly what I expected! And the schedule feature is a nice touch! So easy to clean and reset for the next day.

Works really well! Does a great job with both vacuuming and mopping.

Excellent article is very good quality is what you really need to keep your home clean and well sucked.

We do recommend this robot. Occasionally, a room is skipped but overall much easier than doing it ourselves.