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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are pleased with the Robot Vacuum & Mop's cleaning performance, mapping capabilities, quiet operation, and ease of use. Many appreciate the convenience of the self-emptying and self-refilling features, along with its effective mopping and long battery life. However, some customers have experienced minor issues with navigation and find the app to be somewhat limited. A few users also noted concerns regarding suction power and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 315 reviews
  • Rated 5 out of 5 stars

    Robot mop and vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent it is my best buy. I am forgot to clean, my robot is efficent. I lovet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark is amazing in best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy is the best in service and warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of the 4 brands i have tried.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum function is the best keeps my carpets very clean. The mop function is only so so, leaves streaks, leaves drops of spilled coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Where have you been?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new robo vacuum! My floors are staying so clean. Where has this been my whole life?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to do much mopping or sweeping my floor. This machine is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing vacuum/mop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My floors are perfectly clean with little to no maintenance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it makes my life easier and perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Easy to use and set up. Does a great job cleaning up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Robo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does the job well as described. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little robot vacuum/mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this robot vacuum/mop now for about 1 month and very impress with its cleaning abilities. For years I had owned IRobots but this one far exceeds any of the IRobots that I have owned.I like the fact it vacuums the carpets first prior to installing the mop pad so that all my pets hairs don’t get stuck on the pad. The only complaint I have so far is the dirty water tank needs to be empty often mostly due to the smell from the dirty water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should’ve bought it sooner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can set it and forget it! The shark is awesome.i don’t know what i was waiting for. I should’ve purchased this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way how this works. It saves so much time and it is perfect for busy families.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance in both vacuum and moping, highly automated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for 3 weeks and my house is now a whole new level of cleanliness. The dust that used to be on the floor is gone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Big Time Saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…saves me a lot of time keeping 95% of floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and nicely working Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark vacuum is very effective and does the job nicely, it cannot program 2 floors but you can move it up and down with dock. We have used this for 6 months now and we really love it. It save a lot of time and effort to keep the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it's incredible how this shark cleans everything, so fast & easy, I recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.... glad I purchased this one. I made a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    a great helper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a baby and 3 furry friends. With my Shark Robot my home is always clean. Is an excellent investment and the result is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super easy to set up and does a great job cleaning my floorsn

    I would recommend this to a friend