Customer Ratings & Reviews

Great sound, true theater level experience!!! Highly recommended!

the gentleman who came back to finish the install of the back speakers - he was good - courtious - explained it all. Sound is fantastic

SONO SOUND BAR It is just what I had been looking for sound great.CHICO from GEEK SQUARD he is the best he showed me how to use, he is very Patient. If I have to call GEEK SQUAD again I will asked if CHICO can come out and set up whatever I need.

The geek squad has been to my house 4 times to either pick up a return or deliver and install. The workers that came to my house have all been pleasant and knowledgeable of their job. The only problem i had was with the emails sent advising me of the visits. In two days, i recieved approximately 13 emails and became somewhat confused. It was so confusing that one group came to take the tv mount off of the tv i was returning and left the tv. Another group came to set up the new tv and take the one i was returning.

On the second visit, for another $100, this guy knew what he was doing and got our TV set up correctly in less than ten minutes and explained to us how it worked. Much different experience than the first geek squad guys who delivered and originally set up the TV (for $260) who were clueless and not helpful at all.

Tech agent quickly corrected a problem that developed with my sound bar after a painter working in my house had disconnected everything and then reconnected them incorrectly. The agent explained what he was doing and how to avoid the problem in the future.

The sound bar is excellent. For some reason the one I bought stopped working about 6 months after installation and I had to buy a new one since the warranty had expired. Geek squad was excellent.

The setup of the soundbar went smoothy, and the guys who did it were most helpful.

This is a great sound bar sounds excellent i like the surround sound good from front to rear left to right. Bass is good. Over all it's awesome

Soundbar, speakers and subwoofer were reconnected to Wi-Fi. Sonos system is excellent and is usually easy to setup but if a problem occurs it can be difficult to correct. It took the representative some time to straighten it out but finally got it to work.

The installation by the Geek Squad was professional in every way. Everything works perfectly and you can not even see where the installation was accomplished. All wires are completely hidden and look like a factory install. Nothing could have been better!!!

The Geek Squad technicians are always knowledgeable, professional and on time! The are very well trained in dealing with customers who are not very up to date on technology! They are so patient and let me ask questions about the service!

The geek squad that set up my tv, stand and sound bar was excellent. He came in the time frame and was very efficient setting up the unit. Unfortunately he couldn't remove my old tv because it was too large and heavy for one person. I had told them it was a tube unit...only 25 inch set but the old units are heavy. I needed an additional appointment to have it taken away which was a little inconvenient

Very beautiful sound and very innovative, technology, easy to use great performance

As a total tech member i receive several benefits. One us deluvery and set up on most products. The soundbar was set up by qualified geek squad folks who were motivated to work and wanted to here and enjoyed what they do. Both had worked at best buy several years each. They were in and out and everything was done well. I am a best buy fan and recommend geek squad to anyone needing tech stuff done. Oh yes the sound bar is better than the more expensive one i replaced.

The agents hooked up my new Denon 5.1 receiver and programmed my logi remote controller. The speakers all worked except the subwoofer, which was connected to a wireless box. The controller didn’t consistently turn on my satellite box.

The two gentlemen who came to our home were able to reconnect all of the lines from our surround sound system to the receiver after another vendor had to remove them to look a gas leak! They were polite, fast and very friendly. I highly recommend them and I am sorry it took me so long to do this review.

The technicians from Geek Squad installed, set up and showed me how the sound bar works, I couldn't be happier and recommend them for any type of installation.

Fraya and Andrew did a great job. They were professional, friendly & cleaned up after install. Highly recommend!

The installation went very well. He knows his products and how to get them up and running quickly. Very happy with the process.