Customer Ratings & Reviews

Easy to install. Took like 15 minutes and most Vizio tvs are easy fit compatible

Everything was smooth with no issues with the installation. Will definitely use them again.

Awesome installer! He took care of everything and made the system work with our cable and TV. Pleasant. Knowledgeable. Personable. He didin one hour what would have taken me all day--and then some! Always let the installer install.

The installer was most professional, experienced, efficient, most courteous and neat. The installation was fast and the installer's attention to detail perfect. Excellent professional installer, installation and courteous customer service.

Sounds like your at the movies on certain movies.In on tv shows it's like your on the set yourself.Videis are crystal clear can't go wrong with this tv I would surely recommend this

Agents delivered everything safely, setup all the equipment, connected to cable, firestick, and Blu-ray player. Then proceeded to play trailers on YouTube to show image and sound quality. Absolutely remarkable service. Very hard working, polite, and knowledgeable.

I definitely highly recommend having professionals set up your surroundsound system, and adjusting all of the options as there are so many very happy!

They set up a JBL sound bar for me. He arrived early and was very personable. It took him about 5 minutes to take out of the box and have it playing and sounding great. He walked me through the controls and features and said he wouldn’t leave until any and all questions were answered. I ultimately felt bad having him set this up as it was so easy, however the piece of mind I get having them set up everything I purchase from them is priceless. I know all setups will be done professionally and personably.

We had some trouble with the first install.Then they sent Nick from the bridgwater store. He readjusted the settings and all seems great now.

The customer service representative was on time, very professional and attentive to all my concerns. He did an excellent job.

The agents installed the sound surround system and hooked it up to the tv, satellite, and DVD player.

This soundbar solve our problem with a high ceiling allowing all the sound from the TV to go up instead of coming at us. Previous to the soundbar, we would have to turn the volume u so high it would chase people out of the upstairs loft. Now we can use normal volume and get a clear and crisp sound in teh room.

Geek Squad was here to install my Soundbar, I asked how much different it would make to connect the SoundBar. After checking my sound system I had already they told me that my system would bring a better sound as the new Speakers. I appreciate the honesty that saved me a lot of money and work for them. Because we have TechPro with BestBuy it doesn't cost us anything!

On the second visit, for another $100, this guy knew what he was doing and got our TV set up correctly in less than ten minutes and explained to us how it worked. Much different experience than the first geek squad guys who delivered and originally set up the TV (for $260) who were clueless and not helpful at all.

TV, SOUNDBAR AND HEAD PHONES DELIVERED AND SET UP AS EXPECTED. NO INSTRUCTIONS OR MANUALS. WE REQUESTED WARRANTY INFORMATION WHICH WAS LATER EMAILED TO US. SOME KEYS ON THE SOUNDBAR REMOTE AR ARE A MYSTERY TO US WITHOUT INSTRUCTIONS.

I think Jason did an amazing job on my surround sound. He adjusted everything so good it literally sounds like I’m at the theatre. Before he came my system sounded horrible. I was so disappointed on that I had spent so much money for the system and it didn’t sound good at all. This guy came and adjusted who knows what but it sounds amazing and that’s all I care about. Very happy and would definitely suggest to have them come out if you spend money on a decent system. I would request Jason though.

came on time very professional and knowledgeable, went through everything

Very pleased with the guys that came out. It's been a good experience all the way around. One exception is the phone service to talk with someone. Very difficult to communicate with that automated service BAD BAD BAD on the phone deal. As far as the remote love it still learning my way around with what buttons do what such as fast forward and such. I'm working with You Tube Tv and trying navigate through their system. One Remote for all is very nice!!

Marvin and Elijah installed my sound bar and connected my tv perfectly. They positioned the bar to make the sound fuller, they also made the wiring virtually disappear. Excellent job, very knowleageable and extremely professional. They are an asset to the geek squad.

I upgraded our receiver and DVD player and bought a new Harmony remote. My electronics cabinet was a disaster (Geek Squad had connected everything previously but had not done a great job). This time, the "agent" was awesome - set everything up neatly, just as I'd have done it myself, and showed me how to use the newly programmed remote. They even left and came back to give me time to get a couple of cables I was missing. (I ordered them from Prime Now for a fraction of what I'd have paid for them from the Geek Squad/Best Buy, so I had to wait a couple of hours for them to be delivered.) I couldn't believe he was willing to come back to finish the job without charging me extra! Very pleased with the job done and customer service!