Customer Ratings & Reviews

Tech came right to work and installed the sound bar than went over how to use. Than even tested it for us to see if we liked it

The crew that came to my house did an outstanding job hooking up all my equipment and took the time to help me set up and learn all the features and functions.

I was concerned that I wouldn't be able to install the sound bar on a 10+ year old tv. However, Geek Squad did a great job. Well worth the money.

The agents mounted and installed my TV and sound bar quickly and efficiently. They instructed me on the use and operation of different features on my remote and TV,

Kirk Mcginty is the very best geek squad tech in the world!!! He installed my new sony sound bar and woofer with dolby atmos. this sound system,for the money, is the best i have ever heard! Dolby Atmos is a whole new world of sound!

Can't connect Sound Bar to TV without loud noises. It's not compatible and that should have been known by the sales man. It was a mistake to buy it. Oscar, Geek Squad tried but failed and said it's not compatible.

They reconnected the sound bar that had fallen. It took about 20 minutes but 2 of them to lift the TV and get behind it. The prior agent on the phone was very helpful.

Pricey...since mounting is extra after set up. Again, Lamar did an awesome job!

This agent that came out is amazing!!! We ran into some minor setbacks but she wasn't flustered at all!!! Probably the best geeksquad interaction I've ever had!!! Keep up with the great work and if someone that cares reads this do her right and pay her well!!!

The Geek Squad guy (Steve) set up whole system. He is the sole reason I purchased this Sonos System, I would never figured it out.

Connected my sound bar Very professional easy to get along with

Excellent product LG TV AND SOUNDBAR....PICTURE IS LIKE YOU ARE ON THE MOVIE SET .THE SOUND BAR VERY DIVERSE YOU Can SWITCH TO DIALOGUE OR 5 DIFFERENT ACTION SOUNDS...EVEN WITH BRIGHT SUN LIGHT IN THE ROOM,THE 65" LG TV HAS AN EXCELLENT PICTURE...Never have seen a tv picture like this ,truly spectacular HIGH DEFINITION for the $2500 price

The original was faulty and did not connect. Best Buy replaced the unit after troubleshooting and confirmed the problem. They immediately replaced and re-installed it. It has worked flawlessly since and delivers incredible sound.

The techs arrived in the time I was quoted by Geek squad, the had all the cords to install our 4k tv, sound bar, stand. they were very profesional. knowledgeable& coutious, They were very efficent, took there time explaining the features of our new 4k tv. Great job guys ! Thanks

The guy was great. Asked how we wanted sound. We said crisp. Also reset TV. Got the mouth matching with sound / audio.

The agent did a fantastic job setting up my equipment and explained everything about the system and how to operate it properly! Thank you very much!

The Geek Squad Technicians were excellent. Very courteous, conscientious and through when setting up the system I love the Geek Squad I don’t know what I would do without them

The service I received was outstanding. Relieved to have joined the Geek Squad, Thank you for the quality service.

I used to be an audiophile type but I don't want to do it anymore. I bought a new Yamaha 4K receiver to go with my 4K 75" TV and my surround sound speaker system sounds great with the Geek Squads installation and setup. They balanced everything and showed me how to easily adjust the sound when I change input sources.

Jose was very friendly and highly skilled excellent job! Ty for having him on your team..I’m very satisfied with Samsung tv quality n sounds keep it up!!!