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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 7,923 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Helpful geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I opted out of having my old surround sound connected the geeks helped me connect my sound bar. Gracious and informative geeks. Great sound for movies with a Vizio sound bar which is quite inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding equipment. A detonate upgrade from previous equipment. Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    INSTALLATION OF TV AND SOUND BAR, COMPLETE SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUT STANDING SERVICE QUICK FRIENDLY AND PROFESSIONAL. EXCELLENT INSTALLATION

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tech Support on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great in explaining set up, best position, measurement and viewing angles. Gave their input for best quality production of home theatre set up to maximize sound, video and experience. Def recommend the team for future installs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with ease and the install person was extremely helpful in his instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    geek squad continues to provide fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service excellent sound bar geek squad agent was professional and knowledgable able to hide all the wires good surround sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar HooK-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians arrived on time and went right to work. In about 30minutes, they had the sound bar working well. They adjusted the sound for the room environment and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad completed the task.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were skilled and completed the set up. They asked me if I was satisfied and offered to assist in the future. Although I wasn't able to catch up with Kyle, he did offer to help if I needed him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad strike again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry professional and easy to talk to, it looked like they were never there, great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad met expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery. Pleasant technicians helpful in the total process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good experience with basic sound hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Josh, was on time, very knowlegable and patient in helping me understand how to use the various parts of the system. He took time to explain what and why he was doing different things. I appreciated his checking out that every thing worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very friendly and professional and resolved my problem in a very short time. Extremely pleased with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installation and tv check. Robert was the Geek Squad rep. He knows tons!! Has installed both of my flat screen tv's and the wall mounts. On time, polite, patient, and a great Geek Squad employee.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Geeks (Pros) !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My G.S. agent was informative and friendly , as for me trying to set up by myself no way ! Do yourself a favor , spend the $ for the setup it’s worth it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soundbar installation was quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was connected to our TV quickly and they were able to have it controlled by the TV remote to make it easier for us. Kudos to agents Dustin and Justin!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little hard of hearing and the soundbar enchances the sound without having to turn the volume way up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, new exactly what he was doing. Took time to explain how easy it was to use. Highly, recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new t.v and had geek squad connect for me. They came on time and did a great job setting everything up and walking me through all the things i needed to do with the new set. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first guy that came out did not hook up everything properly, not to mention I couldn't close my door due to the receiver. The second guy that came out was awesome, and he actually hooked everything up so I now have true surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very friendly and professional, his said that6 all was in order no problem with new Soundbar

    I would recommend this to a friend
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