Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 7,923 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Mounts
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents mounted our TV and installed our speaker system . The agents did a great Job.
The system sounds awesome.
Thank you
I would recommend this to a friend
Rated 5 out of 5 stars
South Shore Geek Squad is the BEST
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The South Shore Geek Squad in Plymouth is the BEST. Doug and Matt are knowledgeable, respectful and take the time to answer any questions we may have. The best!
This reviewer received promo considerations or sweepstakes entry for writing a review.
My cats accidently disconnected my Yamaha surround sound system by chasing each other behind where wires were exposed. Wires are no longer exposed so that should not happen again. My Yamaha system is up, running and sounding great! Thank you Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad installed my Samsung soundboard with ease and thoroughly explained all features. I highly recommend Geek Squad for all installations.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Went above and beyond
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There was some confusion as to what they were supposed to do when they delivered my floor speakers, but they not only delivered, but set up and equilibrated my sound system. My home theater sounds great!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional, worked quickly, and set up surround sound
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't detail the various options on sound. Sound bar has delay in voice in some settings compared to video. Certain settings better for music. No manual. No information online.
I would recommend this to a friend
Rated 5 out of 5 stars
washer and dryer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
good service they dropped washer on its side it did not seem to hurt anything
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Cinema Sound!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really excellent sound quality to go with our new TV. Feels like we can still enjoy "big" movie effects! Geek Squad was super helpful, efficient, capable, friendly, and respectful as always.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Zach and Josh are such a great team. They were very professional and answered all our questions. If I need any more help I will be sure to get them to come help us again. Thank you Zach and Josh!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fellow that came did a great job hooking up my soundbar and explaining operations. He synced everything to my comcast remote which was so helpful.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Agent butter was the best!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek agents were awesome came did all installation. They were so polite, knowledgeable ,help and made us feel confident in their work and sincerety.that is hard to get that type of first
Class service.!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
On time , He did a great job, Sound bar works super..
I would recommend this to a friend
Rated 5 out of 5 stars
Great Experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the install of the Sound Bar. The installers were pleasant, professional and knowledgeable.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Quick Installation!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My TV and sound bar was connected quickly. The technician orientated me on how to use both of the remote for my TV and sound bar. The technician was kind and knowledgeable!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first technician did not finish the job (said that Best Buy does not allow Geek Squad personnel to stay past 9 pm), and promised to return three days later. He did not. A second crew was sent out and the job was finished and done right.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
TV/audio set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The 2 techs (Bree n Greg), were very professional , and courteous. They answered my questions as they went along with the set up. The did a great job, totally cleaned up after the project was done.