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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,923 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the help setting up our Sound bar. The guys were super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is of extremely high quality and very reasonably priced. The sound quality is as good as the very expensive sound bar we have in our other family room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad fixed speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents fixed speaker sound. They w Here very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad did a great job on my 55” TV/sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed the installation of my 55” TV and sound bar perfectly. Certainly eliminated the headache of doing it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a DefTech pro 800 center chanel to a DefTech 1080 they swapped them out gave me a detailed break down of what to expect, quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    HAPPY HOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BESTBUY TEAM THAT SET MY TV UP ON THE WALL MOUNT ALSO CONNECTING IT TO MY SOUND BAR AND DVD DVD PLAYER WAS PERFECT. I WAS COMPLETELY SATISFIED WITH THERE WORK.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are great quick set up and easy to understand on how to use controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yeah, worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to hook this up were great - very knowledgeable and shared some great tips for using the stuff they were installing.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, efficient, knowledgeable and professional. He was exceptional in every aspect of installation and customer information.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys really know their stuff. Made my set up hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TaDa! Ready to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I volunteered to help with the one wire that connected the back speakers was told that, if you pay for a service, you shouldn't have to help. It was a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, worked quickly and efficiently. Personable installers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I tried to do this myself I did not succeed. In home serup was done quickly and took me from 3 remotes to 1.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad set up the sound bar easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my sound bar and it works well. We are enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience with installer and his knowledge of installation of bose 900 soundbar and pairing devices. Friendly and on time with appointment.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 4 out of 5 stars

    audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent re-located audio receivers to enable one to be able to paly in dual zones which did not work. also subwoofer produces loud humming noise with and without having receiver on. Overall the setup was very satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could do what these guys do. I'm pretty good at electronics, but they are so much better at evaluating where to place and how to connect a sound system that it's not even worth trying all that myself. Definitely worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 3 out of 5 stars

    Sound Bar Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 2 item install that day, replacement of wall mount and sound bar install. I did over hear the tech stating one screw on the sound bar didn’t match up so he left it out! Coming off of shoulder surgery, the wife helped me and we were able to line it up without much difficulty and installed the missing screw. , overall they were on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Setting up Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps did an excellent job setting up the soundbar we purchased with our new 65" SONY TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GeekSquid installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech did a great job setting up the sound bar. he was knowledgeable and made sure I understood how it worked. He even asked if I had any questions on anything.

    I would recommend this to a friend
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