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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,923 reviews
  • Rated 5 out of 5 stars

    GREAT SERVICE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO MEN WHO SHOWED UP TO OUR HOME WERE EXTREMELY POLITE . I WOULD HIGHLY RECOMMEND THE GEEK SQUAD - IN ADDITION THEY WORE PPE DUE TO THE CORONA VIRUS WHICH IS MUCH APPRECIATED

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    get it done right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great no complaints trouble free .soundbar was discounted with TV purchase so it made sense to just add it to the TV install date

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy and proffesional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected the sound bar to my new TV set. The sound comes out simustaneously with the picture and in truly dolby stereo sound. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced my sound bar to my tv almost effortlessly. One less thing to worry about during my move into a new apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew had my new television and sound bar set up in no time at all. Good work and clean and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely knowledgeable and connected everything for us. He provided thorough explanation of how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love listening to music and movies with the sound bar. It makes a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeksquad installed a soundbar for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad techs installed our new gear quickly and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in desperate need of a tv so I went to best buy to find one. I found a tv and it works perfectly. I asked for suggestions because I do t know most of the brands. I was pointed towZrds an Insignia brand. This is a fire tv and works similar to my last Roku tv. I then arranged to have it delivered, set up and my old tv was taken out of the house. Then the two gentle men showed me how to run the tv. The color of the picture are great. The picture is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good advice from the setup of this soundbar and so far so good and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Associate Leo showed up as scheduled and changed out our sound bar in a timely and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    JESSE was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remove the old TV and setup the new one . Mafe sure it was connected to other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed the sound bar, quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first sound bar. I usually depend on the volume of the TV. I decided to step into the something unique and different. This sound bar works for me!

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Sonos headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they showed me where the problem was, even though at the time they could not resolve the issue, they told me what I needed to do to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived as requested and performed service. He is friendly and well qualified to perform the service requested. Great Service I would recommend Best Buy Geek Squad for service.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians swiftly synced my soundbar with new tv. Thoroughly explained how to change settings. Will get an upgraded soundbar soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dreamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar keeps me at home and away from movie theaters. Sometimes it even “shocks” it sounds so close.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PROFESSIOAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSOINAL INSTALLATION EXTREAMLY HAPPY WITH THE PRODUCT AND INSTALLLATION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad did an outstanding job. Really knew what they were doing and took the time to make sure we understood how to operate system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new home theater sound system and integrated it into the other devices. Fast, efficient, respectful of the space. Walked us through operation and customized it to our needs.

    I would recommend this to a friend
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