Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,923 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad installed my sound bar quickly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound bar was installed in just a few minutes, and it's working perfectly.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very professional quck and easy easy installation thay were in and out
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Installed right
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This sound bar installation was great. Set it up to have the best foward facing sound
This reviewer received promo considerations or sweepstakes entry for writing a review.
No guesswork required when the Geeksquad installs new products. Our in-house Audio receiver died and the Geeksquad was able to install our new replacement and get it working. They had a challenge, but succeeded and it works great!
I would recommend this to a friend
Rated 5 out of 5 stars
Michael if the BEST
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are referring to Michael Ivy, I would award this man 13 stars. Instead of installing a new sound bar and TV, he fixed our old one -- which is what I wanted done in the first place. THEN he volunteered to follow up to be sure we received a refund. Way, way beyond what we expected!!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Could Not Have Done This By Myself
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Carlos was outstanding. With the mess of wires behind my TV, I did not have the expertise to install. Having the Geek Squad install this was definitely a great stress free installation.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Did I mention inconsistent synchronicity?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is great--better than expected. Just wish the picture and sound were synchronized all the time.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Glad to be professionally hooked up.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents did a great job hooking up our Sony sound bar and programming it for us. They then showed us how to switch between the tv speakers and the bar.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Amazing Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad had my Sound Bar up and running
in only a few minutes. Great work. Sounds great!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Want to hire the Geek squad!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What a pleasure to have two smart, impeccably neat, proficient young professionals. They arrived on time, explained the process clearly, and never made me feel stupid when explaining how to work the devices they installed.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Set up of Sound Bar
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up was quick. The guys took time to assist me in understanding how it works. I lack in technology
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Frame Tv and Soundbar
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Matthew my tech was AMAZING! Explained to my electrician needed to install and hide wires. The set up
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Fast and effective…
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents connected the new Samsung sound bar and subwoofer at the same time that they installed our new QLED. They made sure all was working property.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek Squad to the Rescue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad member was. very knowledgable. Spent time making sure I felt comfortable.
I would recommend this to a friend
Rated 5 out of 5 stars
Be Lazy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re going to mount it . Let Geek squad do it. They will make sure it is centered and level.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two geek squad agents that came to my house to install the sound bar. Where is friendly knowledgeable, methodical, carried about the person they were, therefore to give him or her the best installation that they possibly could. If ever in the future, I have another electronic device to be installed I will definitely request these two gentlemen.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Totally AWESOME!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents Majestic and Corey knew exacty what they were doing while getting Us set up. Very Precise and knowledgable on everything they did and when the project was completed it SHOWED!!! Thank you Guys.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad install my sound system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Even that it would be easy to me to do by myself was awesome to have them installing my sound system - they were quickly and professional.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Geek squad amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek squad set up my New 85 inch TV. Connected my New sound bar & connected my other device. Looks great & sounds great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents set up my sound system. They knew the best placement for each speaker. The sound is perfect. These guys were very nice too. They would not accept a tip and I feel they deserved one.