Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,923 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
3rd Party service installed my TV.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery and installation were great. The installers were very friendly and courteous during their stay. There were no problems and I enjoyed their input. A Great Team
Tom
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sound Bar connenction done professionally.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound bar connection and sync with the TV was done professionally and efficiently and the sound has been great.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad improved the function of our soundbar!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Their soundbar setup was awesome. When we upgraded our TV, they switched our soundbar over to the new TV and changed the soundbar connection from Optic to HDMI, giving us to control the TV and soundbar from the Direct TV remote. This was a huge improvement from the optic connection which required the use of the separate soundbar remote to control the sound which was very inconvenient.
I would recommend this to a friend
Rated 5 out of 5 stars
Job don right!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and even when he needed a second helper he showed up quickly!
Did a top notch job. Cleaned up after himself and even put furniture back in place when finished.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent installation of sound bar
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was on time, very professional and explained the entire process of installation. He answered any questions that we had and offered advice. Excellent service.
I would recommend this to a friend
Rated 5 out of 5 stars
Soundbar setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
soundbar set up by the team was excellent, the guys did a great job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This sound bar works great. When a football game or a a special movie is on the TV, the sound is amazing. The installation team was knowledgeable, patient, and efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I will always use geek squad going forward! very professional and knowledgable
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right on time. Kurt hooked up my sound bar system. It works great. He was very friendly and listened. Very pleased. Happy with all.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sound bar set up went fast and sounds great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds great , very happy with the sound bar.xxxxxxxxxxxxxx
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek is a positive group which benefits both Best.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentlemen knew what to do and went about it quickly and efficiently.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad #1 at all installs!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad just finished installing 2 MyQ wi-fi garage operating systems. I trust all installs to these guys! They do it right the first time.
I would recommend this to a friend
Rated 5 out of 5 stars
excellent value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad specialist was very efficient, and was nice about explaining what he was doing. I learned a few things, and that gave me enough confidence to move the system and set it back up again. Thanks!
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 4 out of 5 stars
Sound System Set Up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician was professional and knowledgeable. The only complaint was the technician not returning my husband’s phone calls when my husband had a question about the technician’s work.
I would recommend this to a friend
Rated 4 out of 5 stars
Send proper installation geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The first 2 delivery men did not know what they were doing. They couldn't figure out how to even put the legs on my tv. Took them over a half hour to figure it out. Didn't have a clue how to hook up my sound bar!!! They stated they were appliance set up men!!
Had to call for additional help and I had to come back home from work a second time to meet another technician. Thankfully Rob knew what he was doing and was wonderful. Had everything up and connected in no time and answered all my questions and concerns since my sound system had not been working properly with my old tv. Would only recommend if they send the right installation team