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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,923 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Perfect mounting and no mess. Very efficient. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely knowledgeable and fixed the many issues we were having. VERY pleased with our service and the expertise. Well worth the service call.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were very happy with the installation and professional service. Totally stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team connect my sound bar and showed me how to use. They also mounted TV and made sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gil is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my sound bar and adjusted to my wishes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Steve mounted and set up the new tv perfectly, and connected it to the devices/speakers. Then John explained how it worked and answered all of our questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tech. Courteous, knowledgeable and "effective"! Everything went perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job was done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of mounting my new TV and sound bar as I requested.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad came to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Got here on time. The guys were very helpful with insight on exactly where to install in the room and how to navigate through all of the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-on Soundbar Connect - What a great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When talking to the agent prior to my appointment to mount my TV, I told him I had a sound bar that I also wanted to hang on the wall. He said we can discuss other options when he came. During installation, he told me about this sound bar connect system that hooks up to the TV mount. That way, the sound bar is not fixed to the wall, but can actually move with the TV if you adjust the position. I had an Ah-Ha moment. He just happened to have brought one with him! Needless to say, I bought it and had him install it. Love it! Bravo Geek Squad!! Thanks for helping out this technically challenged girl!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Sound bar by Klipsch Cinema 600, this will rattle your windows.....and upset your neighbors :)

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fabulous Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected Soundbar with ease. Geek Squad installed and transferred all my data from my old computer to my new one with ease. We are happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous an helpful employees an where very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tweak my surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin tweaked my surround sound that had a faulty center speaker and a non working BluRay DVD player. Now my family room is filled with great sound and a sub woofer that rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Attention to my home during set up and cleaning up and gave basic instructions on its use. I am very happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for the sound bar were difficult to follow, the that did the install was very good. The bar does what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GMGirl's Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds great and base is nice. Perfect for my open living room.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good Teamwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go when you need in-house help. They were professional, on time, extremely knowledgeable and very helpful in training me on my new TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job by professionals. They knew what they knew what they were doing, and they did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Srrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service. knowable. thorough. courteous. cleaned up behind themselves.

    I would recommend this to a friend
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