Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,923 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Very good
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very appreciative of the technician that came to my home. He was very detailed and thorough. I wish he could always be the one who did my installations.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
I hear the voices-not the background noise
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am hard of hearing & the sound bar has helped me to hear most programs very well.
I would recommend this to a friend
Rated 5 out of 5 stars
Fast & Efficient sound bar installation
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good job fast and efficient. Knowledgable and respectful Geeks.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Team!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Colin, Caitlin (sp:?) & Doug were awesome!
I would give them 10 stars if possible.
They were prompt, personal, professional and thorough. They answered all my questions and put me at ease.
I was really impressed with their knowledge and helpfulness.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was great! Very helpful, professional, and friendly to deal with.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sonos equipment.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent equipment! Super high quality sound. Recommend their equipment.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sound bar installation
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just s as n easy plug in but I didn’t know how to do it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Dependable and efficient
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having a Best Buy Agent installing mount my TV and all my equipment connected to it is so easy and I recommend everybody for the nominal fee do you have Best Buy do this service
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Geek Squad hooked up all TV components completely.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad agent hooked up multiple components and speakers to my big screen TV at new home. And did it cleanly and neatly, and explained to me clearly how to use everything.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad guys are always very friendly and thorough. Answers all questions and are sure we know what we are doing with our new equipment.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great job
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our customer service gentleman was perfect.
He competently fixed our soundbar system ran the wires behind wall perfectly
Thank you
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sound bar installation
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent mounted my sound bar and gave me instructions on best use.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sound bar installation
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Connected our sound bar to the television. Very easy for the tech
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was done at the same time as they set up our new TV. They went through all the steps with us and explained what they were doing and answered all our questions along the way. They took their time to make sure we understood. The is was one of the best experiences we have ever had with service technicians.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thanks for a quick and painless install and set up for our system. It was replacing an existing system so we thought it would have difficulties but we were pleasantly surprised.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Great job
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick, professional & friendly. Got everything set up properly & answered all my questions.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
No cost installation!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Professionally done and easier for me! It comes with my yearly membership too.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Installed TV speaker
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were so fast that I couldn't learn to duplicate
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK SQUAD IS FANTASTIC
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
hey what can you say... the Geek squad guys brought my TV to my door, installed it on the wall and even connected my sound bar to my set. I mean they did it all and all I had to do was watch... THEY ARE GREAT! Oh ya... they even connected my Roku box to the tv too and were here less than an hour or so. I use the Geek Squad every time I need help with my computers and they have even helped me with wifi problems so if you aren't a member yet you really need to join the Geek Squad!!!