Customer Ratings & Reviews

Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

Geek squad installed universal remote and explained navigation route to all devices and improved surround sound set up. Courteous team that answered all questions

Geek Squad pot my wall mount in place... mounted my Television. And hooked up my sound car and then made sure I knew how to operate everything. Thank you Geek Squad!

Great job installing sound bar under TV. Level and hid all wiring from site.

I was very very impressed with the Geek squad team that came to my house. They were very friendly and enthusiastic about their job. They wanted to teach me "a million" cool shortcuts and special features of the Samsung television that I purchased. The connection of my sound bar to the new TV was finessed and work until it sounded much better and was powered up immediately with the tv. Previously we had connected the sound bar to our old Samsung ourselves and we obviously didn't do as good a job .

We had 2 techs set up TV and sound bar. They did not explain in detail how they work with multiple remotes. Also switchi ng from LG channels to cable channels. We are not sure if we need a new remote. Help! We need a new customer service educator.

The Geek representative was extremely knowledgeable, professional and refused to leave until we were totally comfortable with how to operate the equipment he delivered and installed.

perfect install I love best buy. Jay had to work on Sonos Soundbar They treat my house like it's their own!

The technician was at my house an hour and 15 minutes earlier than scheduled while I was out running errands. My husband was home, but I was disappointed not to be able to observe the installation, get a quick lesson on the Bose Speaker's operation and ask questions. When I finally sat down a few hours later to operate it, I encountered an issue. I called the technician on the number he left for questions, but he never returned my call.

I was impressed they came out on a Sunday. Easy to work with but I think they were more used to setting up appliances than a sound system. Got everything figured out in about an hour so I was happy.

Chris did an excellent job of setting up my system. Took his time and made sure everything was right. Explained the operation clearly and in layman's terms. I'd give him 10 stars if they'd let me!

The geek squad got this new surround sound system hooked up and tuned to hit hard. I love it … amazing work gents!!

Installation was efficient and professional, answering all questions along the way.

On time and knowledgeable. He gave us his business phone in case of questions. We did have one of which was not his fault. He came back the next day and solved it ! Great service and great guy.

Professional team, friendly and expert team and they are so fast

Installed 4 in ceiling speakers to complete my home theater setup. Excellent service and professionalism by geek squad

Isaac is great. Took short time to get sound bar, tv, and remotes in sync. Only 1 remote now. Customers need to realize not all techs are the same. Call backs are part of great service.

They not only installed the DVD/CD player but answered my questions regarding the rest of my system in a clear, concise and friendly way. Great Job!!!

Installation by the Geek Squad was great. They explained the operation and tested the performance.

The men who came to install my new TV and sound system were amazing. Very knowledgeable and helpful.