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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,923 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome choice .. fit, sound and looks are just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional. Agent mounted and installed TV , and sound system. Agent was helpful and informative on operation of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bama1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works great with the tv it has a good sound in the basement it makes watching tv experience too remember like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vinudy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and quick in setting it up a d showed me how to do it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed TV - the mounting all accessories that were recommended and did a fantastic job. Very glad we have Geek Squad Service contract!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Audio hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team explain how to operate my system and if I have any issues after they leave please call and they will gladly return or explain over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On Soundbar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the soundbar set up but had to cancel the service because I returned the soundbar. I decided not to replace my original soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GeekSquadSoundBarConnection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Sound Bar works very well with my new TV. The quality, sound, and resonance of the sound bar is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound for Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am successfully using my TV with the home system and have no echo or distorted sound.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite. He knew exactly what was going on. I would recommend to someone else

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job professionally done fast and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vernon good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good not good at all from Best Buy itself Six times they cancel my installation appointment Best Buy told me I would be compensated- nothing yet Best Buy lies to me about 6 times before installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up and mounted my TV & Sound Bar quickly and efficiently with no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad comes out to your house and sets up your item st no charge with being a total tech member

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku soundbar pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and installed my soundbar pro then explained all the function it had..excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Patrick was very knowledgeable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick installed the new receiver and hooked up all the components. He was very knowledgeable. He also recommended products that I may need. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was awesome thank you it was quick and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly hooked up my audio and did it correctly the first time. They communicated well and were courteous. They are the best at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv program and soundbar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent insyalled sound bar and did initial programming set up on the tv. Educated me and wife on streaming services

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my 65” Samsung and Sound Bar in, United boxed and set it all up. Did a great job of installing on my wall. Neat, Clean and On time! Highly recommend!!

    I would recommend this to a friend
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