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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,923 reviews
  • Rated 5 out of 5 stars

    Highly recommend if you are not tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my stereo setup & Geek squad did an amazing job of getting in & out quickly & respectfully of property, great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great, and explained all the new things we bought. I would not even try to do it myself, You want less stress, call the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Agent did a great job with Sonos sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was efficient, helpful, and competent, explaining the capabilities and options

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This along with the woofer is outstanding . I’m so glad I decided to add this. It makes a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup my new LG tv so that it worked with my Sonos system. Got the indoor antennae working and showed me how to cast pictures/video from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can you hear me now! Lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Browns games about to be off the hook! Great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use geek Squad for my TV set up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use geek Squad for my TV set up and they never disappoint me. great service by knowledgeable people with a desire to serve and impress.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very friendly and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt and efficient helping me with my soundbar and proper positioning of my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. The tech who installed was awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my electrinos to the sound bar and noe I can hear everything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Crisp, clear sound. Glad I purchased this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed a Soundbar to my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional mounting of a television ; installed a soundbar with television setup. Quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and completed the installation of the sound bar in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to install our New TV were great and helpful with showing us the different options on this TV. They also came and installed the Soundbar and we had a few more questions which they (gladly) helped us with. The were very patient with explaining the remote and channels we were wanting to locate on this Smart TV. They had it all set up just like we wanted. Thank you Geek Squad for such Great Customer Service. We would definitely recommend BestBuy & Geek Squad for Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came to the house and installed my sound bar very quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents connected everything and had it working before they left. I am a senior citizen - I didn’t have to lift a thing. Agents were knowledgeable, experienced, friendly, courteous, neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV but had an existing, nearly-new sound bar which I wanted to use, and the Geek Squad techs installed the sound bar including testing it, demonstrating Dolby Atmos sound through it, and hiding as well as possible the wire connections as the soundbar sits on my fireplace mantle with the TV on the wall above it. We're very pleased with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas that came here to install my. Soundbar were wonderful,cleaned up, and answered any questions I addressed to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad are the icing on the cake.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a tremendous difference with our tv. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician! Explained everything and demonstrated the controls.

    I would recommend this to a friend
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