Customer Ratings & Reviews

the agents set up all of the TVs and reprogrammed the remotes as requested. They were clean and respectful. easy to work with

The geek squad arrive in a timely and professional manner. They connected my stereo system in short order. Best of all they were courteous and friendly

the Squad lead recommended I purchase the bracket to connect the sound bar to the base of the tv...GREAT recommendation. It looks and sounds perfect.

The agents installed my tv and my soundbar and demonstrated how to use the remote to control them both. They were professional and pleasant. Thank you!

Dario the Geek technician had excellent knowledge and experience with setting up a Marantz and Yamaha receivers with our existing speakers, Blu-ray DVD's, Sonos Port, etc. in our media and living room. Additionally he reviewed the receiver, TV and Xfinity cable box configuration settings with me after he had completed setting up each receiver. I would recommend the Geek squad technicians for setting up home surround systems and TV's.

The agents did a great job of installing my TV and audio system. They were very knowledgable and took care to do a good job to meet my expectations.

The rep did a super job hooking up my receiver and Apple TV. He was courteous and explained the operation of the devices very clearly.

If I could give 10 stars, I would. Can’t say enough about Zachary and Michael. They were such a big help sorting out my sound bar conundrum. The cables behind the tv were all jumbled up so they took the whole thing down and sorted it out for me. Then they organized the cables in a neat organized way. They also helped my log in to my tv so I could download apps. I am so impressed with the service I received from Zachary & Michael. Geek Squad is the best!

We love our new TV. The colors and images are crystal clear. The sound quality is amazing! We were fortunate to have Tom do the installation! He was excellent!

Great folks set up sound bar. knowledgeable, efficient.

Hook my sonos system! Did a good job had to deal with some issues but took time went step to step finding each problem and fixing them!

The technicians that came had some difficulty finding the issue that had occurred with our soundbar, but they reset the entire system including the television until they ultimately found that the HDMI cable had gone bad. That fixed the problem and now everything is working perfectly. I wouldn't have thought of that issue as the cables were only about 6 months old and didn't realize they can fail they quickly.

1.0 Notifications of arrival was provided and discussion of component required for Bose Wave hookup was discussed 2.0 Required component for Bose Wave was with Service Technician 3.0 Service Technicians we’re on time 4.0 Hook up completed and working fine 5.0 Completely Satisfied with Service provided and Service Personnel 2.0 Service personnel were on time 3.0

sounds great again! thanks again to the 2 techs that did the job.

There were 2 who came. The young lady was a little more knowledgeable but they were able to get everything working correctly.

Yes absolutely a wonderful service, do it, worth it.

The installer did an excellent job! He is knowledgeable and professional. I’m comfortable having him in the house. I rely on the Geek Squad.

The agent hooked up my blue tooth sound bar to my hearing aids and reprogrammed my remote controls to simplify their use.

Purchased sound bar for new tv. Had it installed, installer very friendly, quick installation, works great.

The Geek Squad was professional and followed COVID protocol. They did good job reconnecting my sound bar.