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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7877 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Soundbar Setup's exceptional sound quality, ease of installation, and the professionalism of the technicians. Positive feedback also highlights the technicians' knowledge and efficiency in addressing setup issues. While some customers experienced issues with the soundbar's functionality and remote control, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 7,877 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came was fantastic! He knew what he was doing! He was very efficient professional and polite. Now I am enjoying the whole set up! It sounds awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen did a nice job of installing the sound bar. They were on time and efficient in their use of time. They listened to my concerns and set the bar up accordingly. They were also polite and personable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Geek Squad Sonos System Tech Knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were informative and answered all questions. Stephanie and other Team member took time to explain how to get maximum sound out of the SONOS sound system. Walk us through how to manage the sound through the SONOS app. Excellent service from Stephenie and co team member. Very caring and did not rush.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear. Natural audio. Powerful Especially i am hard of hearing

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    An exceptional young man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garrett Heins came to install my sound bar. He was amazing and a real delight to come. He did a great job and came across some difficulties but managed to overcome them. For being only 23 years old, he is most smart. I would give him 10 stars out of 10 stars. He was professional and really a sweetheart.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad u rock installation and setup was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar the sound makes me feel like im watching a movie at the movies

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped set up my tv to soundbar. He was professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    What a "Dynamite Crew"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel, Constantin and Chad are TOP Professionals. Polite!!! Professional!!! and Knew Their Business. They did a awesome job. Made it simple for the wife and I to use. Extremely safe and considerate during this COVID experience. We cannon Thank Them Enough. Need to order another device and will order from Best Buy "only" if I can get these young men. Thank You Daniel Constantin and Chad. Love You Guys

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Connectivity, Soundbar

    Rated 3 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 sound bars installed. One works and the other one doesn't. Tech seemed to have a lot of problems with the connectivity, since he left, one of the sound bars quit working, it doesn't allow any sound to come out. Don't know if this is due to poor installation or if the sound bar is not compatible with my Sony TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar I purchased is perfect for my needs. I wanted good quality all around sound without a thumping base and I definitely got what I wanted. The technician installed it with my new TV flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! Very efficient. Done very well and quickly! Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    Greek Squad is the Best. and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very informative two gentlemen where the Best, they made sure everything was centered and the put everything up for me, mounted everything and the surround sound set up perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sound Bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out to reconnect my Samsung sound bar. I had lost connection with my remote for sound control (mute, volume). They reconnected my remote and now I am able to hear more clearly the TV sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    The geek squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, I had already set up my new home entertainment system, They checked out all the connections, showed me some tricks. They were great to work with, very friendly and knowledgeable. They even corrected the language on a new 4K CD that I had some how changed to Chinese. LOL. First time I've used the geek squad but it won't be the last. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    TV Speakers Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers have a much clearer sound than most we've looked at. They have a higher price tag - yes, however, they are a better product. Especially good for viewers with hearing issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    LG Soundbar installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to set up my new LG Soundbar. Fi you are doing on your own it is pretty straight forward. However I had recent knee surgery and it was lot easier watching versus trying to bend my knee! Jamar was terrific and had it set up and operating in no time, He then reviewed the settings, control and operation with me . Nice sound and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. He was very professional and helpful. He took the time to explain everything he did. It was a easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d do it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well mounted and added the sound bar for a clean install. They were fast on the install and showed up on time as promised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great value and sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great sound for the money. Very easy to use. We bought this for our TV because we can also play a phone through it with blue tooth. We were able to avoid a second set of speakers. The geek squad did the set up, and they were terrific. They whole experience was terrific. It's perfect for a medium sized space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i choose this sound bar. Its sounds good. It is very clear and not choppy

    I would recommend this to a friend
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