Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,923 reviews
  • Rated 5 out of 5 stars

    Installed TV, Sonos beam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. They were very organized and super neat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Same Day Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She Came when she said she would. Did what I wanted her to do. SAME DAY. Wonderful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was friendly and helpful, did a good job of installing all the speakers, concealing the wires, and optimizing the sound for my room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job hooking up my Samsund sound system. Never sounded better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    went well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my issue was very complicated due to a tight equipment closet and a variety of equipment in use but the geek found a workable solution

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad connected and explained how to operate the sound bar and big speaker. They were finished in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install ITV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all of my devices. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No Fuss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected and mounted sound bar excellent job. Still trying it out. Butt Sounds good…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. Ajustable sub woofer has a great base tone when needed. No problems at all. Satisfied..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were efficent and knowledgeable the installed it and it worked immediately

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad fix my surround sound speaker.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my surround sound speaker correctly. He also showed me how to opperate the system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outdoor sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my sound bar for my outdoor tv perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff! They were able to troubleshoot stuff that I had no clue where to even start!! Neat and clean installation, too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job, very pleased with the sound in my office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and set up the TV and the soundbar. Shannon was excellent and provided helpful information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    On time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my tv and connected my surround sound and made it sound great very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Geek Squad was amazing. He was prompt and very knowledgeable. I am so pleased and will definitely use them again when needed

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Work well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great person to work with. Very knowledgeable and did what needed. Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Set-Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and installed the sound bar quickly. All connections were made and the universal remote was set up for quick access. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar within 10 minutr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and set the sound bar up perfectly

    I would recommend this to a friend
Sponsored