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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 7,923 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new sound bar, it looks nice on top of our entertainment center, the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PhiSoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up the sound bar, made adjustments to the settings and gave a brief demonstration on how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great technician. Fixed everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed both my TVs to ensure that I have sound and hooked up my mind vie system so I can watch tapes. Sounds easy but it was complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with my Sony TV.have had it since November.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad did a great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our TV viewing experience. Good installation service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich is a terrific Field Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it all working when Rich arrived to verify my install and set up the Sonos mini subwoofer. He then went over the phone app and adjusted the sound outputs to our liking. He is thorough and is there to make sure we're happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar installed perfectly they were very polite and provided covid precautions were upheld, great communication

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV Move and Hook Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived as planned. Very pleasant and tidy in their work. Moved old TV to new location and hooked up new with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Friendly professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks mounted my tv and connected it to the soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy. The tech was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and set up everything. They were prompt and professional. Sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nightmare......I'm not savey!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a nice job....got me up and running in no time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very informative when installing the sound bar to our television system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc was installed and connected quickly and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very polite and installed everything quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything right the first time.Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my sound bar directly to the TV so it worked with both remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great sound system, and the geek squad did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teck found errors that had been performed earlier by someone else, and he corrected it and installed the sound bar. The Tech did an excellent job and I highly recommend the Teck guy`s to anyone who needs help with their electronic products!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,answered all of our questions and neat installation. Highly recommend

    I would recommend this to a friend
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