Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 7,923 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sound bar
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Troubleshoots my sound bar. Went through all the options and made sure it was right
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad is the best!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job! Very professional and explained the whole process of connecting my WiFi to my tv to my sound system! Excellent work!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Sound bar installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation of the sound bar was very satisfactory
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Love Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good suggestions about the trouble I am having with my remote.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Service for Sound Bar...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Service Advisor connected Sound Bar. Fantastic Sound...Thank you...
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were great at keeping us up on when they’d arrive, actually more then prompt but early!
Allowed us to clean behind our stove before putting it back in place.
Polite, professional, pleasant and a joy to have in our home, would welcome than back anytime, but hopefully not too soon, we appreciate our appliances working thanks.
You have a fantastic team , keep them around, please!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very neat and quick. Also explained how to operate-easy for me to understand. I was pleased of the service I received for the cost.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Te service man was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The service was performed and other minor issues addressed. The representative was personable and knowledgeable.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
sound bar installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the geek squad put the new sound bar in and did a great job
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Happy with Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jake did a great job in the installation of all our purchases.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sound Bar Connect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The techs did a great job connecting the sound bar. The sound quality is fantastic.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech came by, did the installation, 2 weeks later the system stops working, had issue with volume if goes over 60%, system shuts off.
went back to best buy and requested to have the tech come by again and look at the system.
Best buy recommended to buy a better system (AVR), bought Onkyo RZ830.
tech came installed it, did the configuration, system working super good.
Tech said best buy will refund you the money you paid first time you request the set up for inconvenient.
I'm still waiting for the refund.