Customer Ratings & Reviews

I love my soundbar. The quality and sound is amazing.

The agents reprogrammed my sound bar and showed me the manual controls.

The agents were able to complete the set-up for my LG soundbar. Sounds amazing and they did a good job.

Ben did a great job installing and reviewing the operating instructions with us

Very professional on time and answered your question

We had the Geek squad install our TVs and sound system. They were excellent. Very knowledgeable and friendly. Will definitely use their service again.

I had a lot of problems with the sound bar. The Geek squad came out several times, but it was working properly when they were here. They were very professional and check everything out. They came back and replaced the sound bar. Been working fine.

Problem is that sound bar does not connect with every use of TV.

I had wrote a list of questions, and he answered every one. He even took the time to show me what to do.

The agents mounted my tv and connected devices efficiently.

My husband leaves electronic stuff to me, however since I have a broken leg we needed someone else to hook up our TV/audio and other electronics this time. Clint B. was extremely friendly, knowledgeable, and explained things clearly. Made sure everything was working as it should before he left, ran set up on the TV, connected to network/internet, was very convenient service at this time. The first TV was defective and he knew it as soon as he turned it on, he is very up-to-date with the TV models they sell and external equipment that you have.

It took a few tries to get everything working perfectly, but the installers were very professional and get it done.

Having them mount and hook up my sound bar was fast and easy and mounted and set up perfect.

Agents mounted 4 TV’s and installed ceiling speakers, center and subwoofer for complete surround sound system.

After installation he was unable to get the sound to my wireless headset to a level that I could hear comfortably ( I'm hard of hearing and need the headset to hear the audio well) I was, and still am, disappointed in the volume. I talked to Samsung Tech. support and they insist that's it's possible to get the volume raised although I'm too illiterate (Electronic wise) to follow their instructions so I guess I'm stuck with what I have

Problem solved. Adjusted speakers found a faulty wire. Works real fine, lasts a long time

The geek squad are very knowledgeable and quick installed everything in a timely manner! Very friendly and on time.

GS Agent was able to connect my new 4k tv & 4k BR dvd player to my current sound system, and am still able to use my universal remote.

Arrived on time. Notified us in advance of arrival time. Very quick turn around time. Professional and knowledge. Made sure we were comfortable with how everything worked. Highly recommend the Geek Squad for all services.

They hooked up both surround systems and made sure we understood how to work the systems.