Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,923 reviews
Rated 5 out of 5 stars
Technician quickly analyzed and resolved my issue.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad technician arrived on time as scheduled and that is always important. He also called ahead that is equally as important and shows really good professionalism. Once here he asked excellent questions that helped him decide on action to take. Once we realized what the issue was I located the remote control that was necessary to properly set the sound bar. Once again I am a happy customer.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
It works!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Whatever equipment they needed to make my system sound amazing as it is is totally worth it. My old school speakers are thumping throughout the house
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did a great job of connecting the sound bar properly and explaining things to me
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was VERY good at helping me to understand the setup and workings. The job was completed in 30 minutes, including educating me.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Very good service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
II love the sound bar but I did not need the woofer Box. It actually made the sound much too loud.
I would recommend this to a friend
Rated 5 out of 5 stars
Great decision to use Geek Squad...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Grant was a great technician! I will request him for any future needs. He was patient and took the time to explain everything to us in detail. He fine-tuned both televisions and the remotes. He set up the living room remote to send signals through the wood doors on our TV cabinet so we no longer need to leave those doors open, giving a much more finished look to our room. You won’t be sorry to spend the extra money to have Geek Squad do your setup!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't recommend Geek Squad services enough. For the price, they are unbeatable. I usually like to do everything possible myself, but there is no question that it was much better to have Geek Squad install a new TV, soundbar, washer and dryer. They immediately identified and fixed several missing components and connections, and knew exactly how to position and connect everything. It's not the first time, but I remain consistently really impressed by Geek Squad services and value.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek squad member fixed a sound system.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent knew his sudject matter and fixed my problem quickly. Provided proper user instructions.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Beautiful sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This soundbar grouping rocks. In home concert quality and clarity. Surround sound as advertised.
I would recommend this to a friend
Rated 5 out of 5 stars
Set up with these
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up for my sound bar was impeccable. They explained everything to me so that I can understand how to use it. They even set up all of my settings for me and took their time to explain everything I would need to know.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Geek Squad gets an "A"
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected the sound bar and paired it to my tv. Both were done to efficiency